Job Description

Some careers have more impact than others.
If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Director, Common AI Capabilities Engineering.
Department Background: Emerging Technology
The Opportunity:
Group Emerging Technology, Innovation and Ventures (ETIV) team is seeking a visionary and hands-on engineering lead to join us to lead a team of engineers to design and develop agent framework. This is a critical role to enable business and function lines across the bank to accelerate the delivery of agentic AI use cases in a safe and consistent manner. This role is responsible for the end-to-end development, delivery, and evolution of scalable and reliable Agent Framework, which will be the backbone of all agentic applications across the bank.
What you'll do:

• Define the long-term technical vision and roadmap for the Agent Framework in collaboration with product management team
• Lead the architecture, design, and implementation of a robust, scalable, and high-performance Agent Framework.
• Stay at the cutting edge of AI and agent movement in the industry, and adapt the agent framework to leverage the technical evolving in the industry
• Work closely with technology teams across business lines to understand their requirements and ensure the framework empowers them to build agents efficiently.
• Integrate agent framework into our Group AI Platform which spans on-premise and cloud-based infrastructure
• Build and manage a high-performing global team of ML SMEs and full stack engineers, to ensure the AI capabilities are built fit for purpose with high quality
• Establish engineering best practices, including continuous integration/continuous delivery pipeline workflows, automation testing framework, and monitoring systems for AI applications, and ensure continuous improvement of engineering practices
• Implement observability, reliability, and performance optimizations for agent framework in production
• Ensure compliance to architecture principle, technical standards, security requirements and software development life cycle controls

What you will need to succeed in the role:

• B.S./M.S. degree in Computer Science, Software Engineering, or a related subject area.
• 15+ of experience in developing and implementing software solutions, with 5+ years in technical leadership role
• Hands-on experience in design and development of agentic AI solutions
• Proven and deep experience in designing, building, and delivering a large-scale Agent Framework
• Deep understanding of the agent paradigm, including agent planning, short-term and long-term memory, tool use, agent orchestration and agent evaluation
• Experience with high code agent frameworks and low code agent frameworks
• Strong experience in designing and building scalable and resilient platform
• Proven ability in building and managing high performing teams of AI SME and full stack engineers
• Solid hands-on development skills in programing language such as Java, Python, and CI/CD tools, automation testing, and observability
• Proficiency in effective stakeholder management, and capable of effectively articulating AI capabilities, and influencing both business and technology leaders
• Experience working in Agile development teams with excellent collaboration skills.

You'll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (India) Limited***

Skills Required