Job Description

:IntroductionSymphonyAI is at the forefront of innovation, leveraging cutting-edge artificial intelligence and machine learning technologies to transform industries and drive business growth. As a global leader in AI-powered solutions, we empower organizations to harness the full potential of data-driven insights. SymphonyAI enterprise applications rapidly deliver transformative business value across retail, CPG, financial services, manufacturing, media, Enterprise IT (SymphonyAI Summit) and the public sector. SymphonyAI combines unrivalled AI technology, vertical expertise and industry-specific data and insights into applications that drive the highest value for customers. We are one of the largest and fastest growing AI portfolios.SymphonyAI Enterprise IT is part of the Symphony AI group with over 3000 talented leaders, data scientists, and other professionals incubate and build SymphonyAI Group solutions.
Role Overview:We are looking for a dynamic Director of Global Partnerships & Alliances to build, scale, and drive strategic partnerships for SymphonyAI Enterprise IT. This role will be instrumental in developing and executing high-impact go-to-market (GTM) strategies with MSPs, consultants, Hyperscalers/GSIs (such as Microsoft, TCS, Infosys, Accenture, and Deloitte), and reseller networks.The ideal candidate will have deep expertise in strategic alliances, revenue-focused partner development, and direct sales experience. A proven track record of driving partner-led sales, opening new markets, and executing large enterprise deals will be critical. Candidates with strong educational credentials (e.g., IIT/IIM or equivalent), and a background in high-growth SaaS or enterprise IT environments will be preferred.Key Responsibilities:Develop & Execute Global Partnership StrategiesBuild and manage strategic alliances with GSIs, MSPs, resellers, and key technology partners to drive pipeline growth and revenue acceleration.Define and execute joint go-to-market (GTM) initiatives that expand SymphonyAIs presence in global markets.Collaborate with Microsoft and hyperscale ecosystem partners to enhance SymphonyAIs position as a preferred AI SaaS solution provider.Revenue Generation & Sales CollaborationDrive partner-influenced revenue through joint solution selling, co-marketing, and sales enablement initiatives.Leverage direct sales experience to align partnerships with SymphonyAIs enterprise sales teams for co-sell success.Lead contract negotiations, deal structuring, and partner incentives to ensure win-win engagements.C-Level Engagement & Thought LeadershipEstablish and nurture executive relationships with CXOs and key decision-makers within partner organizations.Champion SymphonyAIs AI-powered ITSM vision in industry events, thought leadership forums, and partner conferences.Performance Tracking & Market IntelligenceDefine and measure KPIs for partner-driven sales performance, pipeline acceleration, and market penetration.Stay ahead of industry trends, competitive moves, and emerging partnership opportunities.What Were Looking For15+ years of experience in strategic partnerships, alliances, and business development within enterprise IT, SaaS, or AI-powered solutions.Direct sales experience is a strong plus, particularly in high-value enterprise SaaS or IT solutions.Proven track record in partner-led revenue generation, with a history of driving $10M+ ARR growth through alliances.Strong relationships and GTM experience with Microsoft, AWS, Google Cloud, and GSIs like Accenture, Deloitte, and TCS/Infosys.Excellent executive presence and ability to influence C-suite stakeholders in Fortune 500 companies.Experience in ITSM, IT operations, or AI-powered enterprise software is highly desirable.A high-caliber educational background (IIT/IIM or equivalent premier institutions preferred).Entrepreneurial mindset with the ability to thrive in a high-growth, fast-paced environment.Why Join SymphonyAI?AI-Powered Innovation Be part of a market leader driving disruptive AI solutions in enterprise IT.Global Influence Work on strategic partnerships with top-tier GSIs, hyperscalers, and Fortune 500 enterprises.Leadership Impact Lead a high-visibility role with direct influence on SymphonyAIs partnership and revenue growth strategy.Career Growth Fast-track your career in a high-growth, AI-first enterprise SaaS organization.Ready to Drive the Future of AI-Powered IT?If you are passionate about building high-impact partnerships and scaling AI-powered SaaS solutions globally, we invite you to apply for this career-defining opportunity at SymphonyAI.
About UsSymphonyAI Enterprise IT, an innovative AI-powered firm based in Palo Alto, California. Our product range includes ITSM, ITAM, digital agent, and service automation solutions. With a global footprint covering North America, Southeast Asia, the Middle East, and India, we're at the forefront of IT innovation. Recognized as an honorable mention in the 2024 Gartner Magic Quadrant for ITSM Platforms and consistently awarded as a Gartner Peer Insights Customers' Choice for five consecutive years, Enterprise IT leads the way in industry innovation.