Job Description

:

The Director of ERP Program Management will lead the strategic planning, execution, and delivery of enterprise-wide SAP initiatives, including S/4HANA transformation. This role requires a visionary leader with deep expertise in SAP ERP systems, program governance, and change management to ensure successful implementation and optimization of SAP solutions across the organization.

Key Responsibilities:

Strategic Leadership & Roadmap

Align ERP roadmap with organizational objectives, digital transformation goals, and industry best practices. Present program updates and strategic recommendations to executive leadership and steering committees.

Program Governance & Delivery

Establish and enforce governance frameworks for SAP program execution, including risk management, compliance, and quality assurance. Drive end-to-end delivery of SAP projects: blueprinting, design, build, testing, deployment, and hypercare. Monitor program KPIs (budget adherence, timeline, quality metrics) and implement corrective actions proactively.

SAP S/4HANA Expertise

Lead the implementation and optimization of SAP S/4HANA modules (Finance, Controlling, Procurement, Sales, Manufacturing). Ensure seamless integration with SAP Fiori, SAP Business Technology Platform (BTP), and third-party applications. Oversee data migration strategy, master data governance, and system performance tuning.

Stakeholder & Change Management

Act as the primary liaison between business units and SAP technical teams to ensure alignment and adoption. Develop and execute change management strategies to minimize disruption and maximize user adoption. Conduct executive-level workshops and stakeholder engagement sessions to drive buy-in.

Vendor & Partner Management

Manage SAP implementation partners, system integrators, and third-party vendors to ensure contractual compliance and delivery excellence. Negotiate contracts, SLAs, and performance metrics with SAP and service providers. Evaluate emerging SAP technologies and recommend enhancements for continuous improvement.

Training & Enablement

Oversee development of training programs for end-users and super-users across business functions. Ensure knowledge transfer from implementation partners to internal teams for long-term sustainability. Drive communication plans for ERP rollouts, upgrades, and enhancements.

Risk & Compliance

Identify and mitigate risks related to SAP implementation, including data security, regulatory compliance, and operational continuity. Ensure adherence to SOX, GDPR, and other relevant compliance frameworks.

Continuous Improvement

Monitor post-implementation performance and identify opportunities for process optimization. Champion automation, analytics, and AI/ML capabilities within SAP ecosystem for business efficiency.

Basic Qualifications:

Bachelor's degree in Computer Science, Information Systems, or a related field. 15+ years of experience in ERP and enterprise systems implementation and support. 5+ years of leadership experience in SAP ECC, S/4HANA and/or Microsoft Dynamics (365 or earlier versions such as AX/NAV) implementations, global rollouts, and platform consolidations. Led at least two large-scale ERP transformations (greenfield or upgrade) in complex global organizations. 10+ years of experience in solution design, APIs, integrations, data conversions, and modern SDLC practices. 10+ years of experience managing direct reports and leading cross-functional teams.

Preferred Qualifications:

Master's Degree/MBA and preferably program management certification. Strong communication and stakeholder engagement skills across all organizational levels. Ability and willingness to roll up sleeves as needed to ensure group success. Experience and knowledge in the life sciences or diagnostic industries. Ability to influence process design to minimize customizations. * 5+ years of strong familiarity and hands-on experience in key functional process areas such as finance, supply chain, or order-to-cash. Ability to align technology solutions with business processes.