Job Description

The Role Responsibilities Job Role The Director, Head CPBB Trade Fraud Risk is a permanent role that requires strong business acumen and deep knowledge and experience in the Fraud Risk field. The successful candidate will have a strong understanding of operating in a FIRST line capacity within a fraud risk management organisation, and can respond flexibly and collaboratively to evolving business, regulatory and fraud threat requirements. The role reports directly to the (Lending, Business Banking, Trade and Partnerships). This role will work closely with the Fraud Risk organization and other stakeholders to address Fraud Risk as an operational risk sub-type for the. The role will provide for Strategy Managing Fraud risk activities and processes effectively and efficiently aligned to the business strategy. Managing Consumer Private and Business Banking (\'CPBB\') Trade fraud risk and strategy. Business The primary purpose of this position to ensure that the management of Fraud risk and ensure that trade fraud losses are within established fraud risk appetite. The incumbent to define trade fraud controls and monitor that they are operating effectively/ efficiently to ensure trade fraud risk is appropriately managed within the relevant businesses. The role will support the Head, CPBB Fraud Risk in their role as the Bank\'s executive accountable for trade fraud risk. The successful candidate will work closely with the Head, CPBB Fraud Risk Head FCSO Head FRSC and the Business CROs, COOs, CCH, Business Banking and Trade fraud management team and other key stakeholders to drive requirements and help set priorities for Trade fraud risk strategy and investment based on acceptable risk tolerance taking into account the evolving threat and regulatory landscape, policies and standards, and technology infrastructure. Processes The major functional activities (Trade fraud) that this role will lead and manage are Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant risk forums and committees Develop, review, and maintain trade transaction fraud detection capabilities, skills, and infrastructure to be in compliance with internal policies and external regulations for Trade finance products. Accountable for pre-booking / trade fraud scenarios development / fine-tuning to influence detection rates and FPR (false positive rates) in Fraud Screening and Trade surveillance. Support implementation of the Group Operational Risk Framework in Risk Operations and monitor the operational risk metrics to identify potential control weaknesses. Strong collaboration and concerted efforts with key stakeholders / partners (e.g. FCSO, CPBB Risk, Products, Operations, Operational Risk, CFCC, Technology). Support standardisation, automation and consolidation through re-engineering and process improvement trade fraud risk management initiatives in the country. Support and provide feedback / guidance on issues faced within the region through performance review with Country / Regional FRM teams. Implement the Fraud Risk Framework in CPBB Trade fraud and monitor the operational risk metrics to identify potential control weaknesses. Lead and drive standardisation, automation and consolidation through re-engineering and process improvement across markets. Review of trade fraud events in the countries, perform root cause analysis and recommend preventive / detective controls. Design and develop a global standard application verification approach for pre-booking and post-booking scenarios. Re-engineer process to identify fraud and deliver desired client experience across all channels / products. Drive standardization and ensure investigative recommendations are fully adopted across SCB footprint. Accountable for post-booking scenarios development / fine-tuning to influence detection rates and FPR. Sharing of significant fraud MO, root causes and best practices are included in the Global standards. Promoting a healthy Fraud risk culture and good conduct within the business lines. Share information on fraud trends and identifying emerging fraud threats. Ensure Lessons Learned shared with SCB countries on timely manner. Provide SME support to markets to address/ manage Trade fraud. Monthly review with stakeholders across Group and Countries. People and Talent Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Set appropriate tone and expectations from team and work in collaboration with risk and control partners. Lead through example and build the appropriate culture and values. Risk Management Deliver the defined aspects of the trade fraud risk role to support the Group\'s Fraud risk management approach and objectives. Ensure that the trade fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards and those issues are identified, escalated, and addressed as appropriate. Governance Drive integration of trade fraud risk framework and associated Policy and Standards into countries, business lines. Regulatory and Business Conduct Display exemplary conduct and live by the Group\'s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Group Fraud risk team to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment]. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Regional / Country Business Heads and Product Head, CPBB Client segment Financial Crime Compliance and Shared Investigations Services Relevant members of Risk Operations management team Trade products, Risk, Compliance, FCC stakeholders CCO Retail Clients, RCOs, CCH, CCROs, SOROs Internal and External Auditors and Regulators Suppliers, Vendors and Consultants Group Lending and Risk Operations Trade FCSO Fraud FRSC Other Responsibilities Establish strong relationships with identified stakeholders across the business lines and understand their strategic goals, in order to ensure Fraud risk management and alignment. Monitor, assess and advise business lines on acceptable risk tolerances based on policy and control environment and the evolving regulatory and threat landscape. Build trusted working relationships with other functional heads, risk and compliance counterparts, and business unit stakeholders. Prepare, present and demonstrate fraud risk capabilities in relevant risk committees, steering groups and cross-business forums. Utilise appropriate risk management tool(s) to manage, track and monitor Fraud risks across the business lines. Maintain sufficient and appropriate evidence of work performed for review by Group Internal Audit and others. Measure efficient and effective management of Fraud risk through applicable controls and tools. Our Ideal Candidate Bachelor\'s Degree in Engineering, Finance and Accounting, Law, Business Management, or other related discipline. Graduate degree (Master\'s) and / or professional certifications have an advantage (e.g. CA, CISA, CFE, CPA). Proven experience (14 years- Financial Services) in a fraud risk management (Trade finance and Business Banking Credit), fraud investigation, in the Fraud risk field. Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization. Experience working in or with the financial services industry with keen understanding of business and operational environments. Thorough understanding of Trade products, Business Banking, ME Lending and associated risks, threats, and internal controls. Ability to collect and analyse data, establish facts, and make recommendations in written and oral form. Ability to liaise with all parts of the Bank, including risk and business stakeholders. Excellent oral, written and communication skills. Strong analytical and program management skills. Role Specific Technical Competencies Manage Conduct Manage People Manage Risk About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 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