Job Description

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Team SummaryA unique opportunity exists to join Visa and the INSA (India and South Asia) cluster, one of Asia Pacific's, and the world's, fastest growing commerce and digital payments ecosystems. Strong economic growth, rapid social and demographic change, proactive payments regulation and rapid acceleration of digital commerce make these markets some of the most exciting in the world.The Strategy and Business Transformation function plays a key role in shaping Visas medium and long-term strategy in the markets, solving country-specific opportunities and challenges, in partnership with executives and business leaders across Visas organization. Initiatives would include but not be limited to market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities. The team is responsible for developing thought leadership and capturing emerging trends in the payments industry, cross pollinating best from INSA to the world and vice versa.The team also supports cross-functional teams in executing that strategy and ensures successful ongoing business operations. The team partners with corporate functions within Visa to develop and enhance best practices leveraging the full suite of expertise that the business requires, such as Marketing, Legal, Finance, Technology, Risk, People, Client Services and Communications.What a Director, BPO - INSA does at Visa:The Director will be entrusted with a broad portfolio of responsibilities to accelerate growth, drive short and long-term opportunities and mitigate challenges to build our business for the future.The successful candidate will work closely with the Country and Functional leadership teams within INSA, as well as their broader teams across the region, to understand market landscapes, Visa Strategy, and assist with Go-to-Market (GTM) priority initiatives that can help accelerate growth in the respective markets, and execute on those key strategic initiatives, including but not limited to: business/market expansion, organizational re-design, multi-year strategic initiatives, capability building and GTM plans.The successful candidate will also work in close collaboration with the corporate functions, to develop and manage scorecards and targets, performance management measures and metrics, and develop reporting and executive communication formats and cadences, therefore validating the efficacy of our strategy and its execution. This position will report to the Head of Strategy and Business Transformation, INSA.Key Responsibilities:Facilitate the clusters strategic plans through thoughtful analysis of market developments, opportunities & threats and recommendation of key strategies to be implementedDrive the overall cluster strategy execution by leading the annual prioritization process and implementing a strategy PMO framework to enhance execution discipline of defined priorities and account plansLead the strategic dissemination of objectives across regional, country, and account levels, ensuring alignment with organizational visionMaintain a strong understanding of the business and each of the local market landscapes to provide solid foundational context for critical strategic projectsOversee monthly performance tracking through the development and monitoring of comprehensive scorecards to drive accountability, strategic insight, and continuous improvementCollaborate with the Sales Excellence team to ensure optimal client coverage, world-class sales discipline/performance management and an effective sales operating model across the clusterPartner with Finance and People teams on business planning, including workforce/location planning, budget management, KPI monitoring, operational and process improvementsEstablish and maintain the appropriate governance for evaluation of investments and expense management in general, assuring profitable growth and optimal resource allocationWork cross-functionally, ensuring close coordination with AP and market BPOs. This includes development of market visit materials, curation of updates from the cluster for Visa's quarterly Earnings calls and other forums (All Staffs, EC Reports, Board Notes, etc.)Why this is important to VisaThis role is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize short and long-term opportunities and mitigate challenges. Playing a large part in the efforts to drive rigorous, fact-based recommendations for business leadership design, the role is key in achieving strong cluster and business performance.QualificationsProfessional ExperienceMinimum 12 years of relevant experience, with at least 3+ years experience in management consulting or strategy function preferredExperience in and/or significant exposure to the payments industry or retail strategy experience preferredStakeholder Management and Executive CommunicationProven ability to independently structure, lead, and manage projects with multiple workstreams and stakeholders, demonstrating leadership success across various functional business problems.Strong personal presence with excellent communication skills, capable of delivering compelling messages to senior managers and external business partners.Highly adaptable and collaborative, with the ability to engage across cultures, languages, and time zones, and to travel as needed. Excellent presentation skills, both oral and written.Data-Driven Leadership and Analytical ExpertiseSuperior analytical and problem-solving skills, with proven intellectual and analytical rigor, attention to detail and ability to structure and analyze sophisticated financial modelling.Exceptional report modelling and data management skills with the ability to work with substantial amounts of data and organize in a logical and efficient manner using various reporting and analytical tools.Ability to prioritize deliverables and projects to meet timelines efficiently, to adapt to changes in priorities quickly.Robust ability to represent data visually and construct high-quality presentations that effectively convey actionable insights.Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisaAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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