Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Digital Worker Manager

What this job involves:

• Responsible for L1 & L2 Run Support & maintenance of deployed A360 solutions.
• Responsible for capturing and publishing Run metrics/KPIs like incidents, change requests, deployments, bots metrics, etc.
• Responsible to design, developing, and implement RPA solutions using Automation Anywhere A360 to streamline processes and maximize efficiency.
• Design automation processes as per the operational needs of the organization and using Work Load Management for scalability.
• Scripting/coding in RPA tool to resolve automation issues.
• Review the code and the design and also provide expertise in the development, and integration of systems.
• Configure new automation with efficient and easily understandable automation tools.
• Document the automation procedures.
• Collaborate with the RPA Governance on best practices and code reviews.
• Collaborate with the internal IT team to set up and maintain RPA technical infrastructure
• Participate in training businesses on the use of RPA technologies and in automation best practice.
• Participate in technical discussions and develop strategies to solve technical challenges.
• Analysis root cause for an error/incident.
• Collaborate with Governance, IT, Operations, Business, Application, Risk, Compliance teams for Change Management.

Sound like you? To apply you need to be:

• 3+ years of professional experience with Automation Anywhere A360.
• Must be Automation Anywhere A360 Certified RPA Professional.
• Must have experience in Run Support, Maintenance, Incident Management and Change Management.
• Control room- administration knowledge.
• Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and Testing, including UAT and Bug fixes.
• Excellent logical thinking and have should be able to identify the issues and root cases with very quick turnaround time.
• Experience in handing Change Requests and Incidents. And experience in change management process.
• Knowledge of SDLC and Agile development.
• Good working experience with Web, Windows, Email, PDF, API, Excel, Word, Share Point, SAP, Terminal Applications, etc.
• Good working experience with IQ Bot and other OCR tools.
• Experience/knowledge of Database, VB/Python scripting and Excel VBA.
• Knowledge on Agile Tools like Azure Dev Ops or JIRA.

What you can expect from us
You\xe2\x80\x99ll join an entrepreneurial, inclusive culture. One where we succeed together \xe2\x80\x93 across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...

Location:

Hybrid \xe2\x80\x93Gurugram, HR

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle