Job Description

About Thoucentric:
Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.
We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.
We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.
Thoucentric is an 'Ethos' that epitomizes the essence of being a good human... living a life of purpose... being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.
ROLE OVERVIEW
This role requires the individual to assist clients in logistics & warehousing operations/ transformation initiatives ranging from operational improvement, strategic cost reduction initiatives, change management workstreams to system/tool implementation at a global scale.
He/she is responsible for managing internal stakeholders, external partners, successfully lead technology-based transformation efforts, and support with leadership updates. He/she should have strong analytical skills and the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. He/she would work with cross-functional teams and business leads to ensure project deliverables, manage risks or escalations, and seek support on roadblocks.
JOB DESCRIPTION

• Independently manage end-to-end technology lead Digital transformation workstreams within logistics & warehousing function with complete ownership to meet client requirements, cost reduction targets, compliance, and improvement on KPIs

• Drive continuous improvement projects to increase productivity or reduce process cycle time

• Proficiency in mapping and analysing clients' end-to-end supply chain processes to contextualize warehousing and logistics pain points within broader operational frameworks

• Demonstrate ability to liaison between business stakeholders and IT teams throughout project lifecycle

• Collaborate with implementation partners to ensure a detailed transition approach and plans for individual geographies/business portfolios

• Aligning with key stakeholders (Warehouse & Logistics operations lead, Business Leads, Delivery Leads, and others) on plan

• Work with transformation PMO to proactively identify risks and mitigation approaches

• Work with support functions and transformation teams to ensure the project receives the right enablement at the right time

• Supporting Change Management activities to prepare the client for deployment and adoption (Change Program, Operating Model & Organizational alignment, Communications, Trainings)

• Conduct client's current capabilities evaluation and gap assessment, alternatives assessment and develop strategic ways-to-play for the client to stay ahead of the curve

• Lead right from process diagnostic and initial opportunity assessment to planning and strategy development through implementation

Must have:

• Extensive hands-on experience (at least 2-4 years) in Logistics or warehousing process implementation/improvement engagements for Fortune 500 companies

• Working and hands-on knowledge of ERP tools and best-in-class WMS/TMS tools - e.g. SAP WM/EWM, Manhattan, Blue Yonder etc.

• 3-6 years of progressive industry and/or consulting experience in FMCG, F&B, IT/High-tech, Industrial/Consumer Goods, Retail, or Manufacturing.

• Strong negotiation skills, good interpersonal skills, and ability to work in a cross-functional global organization

• Strong stakeholder management skills & the ability to work with remote teams

• Experience in analyzing client's processes and operational data to identify opportunities, develop insights and prepare a business case to deliver transformational projects within logistics area

Good to have

• Certification such as CSCP, CPIM, CLTD is a plus

Requirements
Educational Qualifications:
Strong educational background from reputed engineering and management schools
Personal Attributes:

• Strong customer-centric focus, relationship management with key partners, persuasive, proactive, and can-do attitude is a must

• English: Fluent, written, and oral (ability to interact with senior stakeholders)

• Ability to work in a fast-paced work environment and meet tight deadlines.

• Self-motivated with critical attention to detail, deadlines, and reporting.

• Strong work ethics and ability to adhere to timelines

• Compassionate towards team members and colleagues

You Are A Good Fit If This Sounds Like You:
Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
Works independently on complex processes and modules that may be used by one or more programs or systems.
Strong planning and organizing skills including the ability to manage several work streams simultaneously.
Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally.
Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels.
Good team player, self-motivated and able to work on own initiative.
Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues
Kindly note that we are working in a Hybrid Mode with base location in Bengaluru, Karnataka, this is not a remote role.

Skills Required