Digital & Technology Omni Channel Product Owner

Year    Bangalore, Karnataka, India

Job Description


: About Us Diageo is the world\'s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness , Smirnoff , Johnnie Walker , Tanqueray , Baileys and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community. Our global digital vision is to build next generation celebration by engaging with and connecting consumers and stakeholders to our brands while crafting personalized moments and promoting brand and experience accessibility anywhere, anytime, anyway. Diageo Digital & Technology (D&T) is a multi-functional, digital delivery function established to liberate and equip markets to deliver the Diageo\'s Strategic Priorities. This is achieved through: . Putting our customers at the heart of delivery . World class end-to-end process execution . Generating performance enhancing insights from data . Providing CPG leading digital capabilities and solutions . Responding to and embracing change D&T plays a critical role in enabling Diageo\'s digital agenda through delivering our strategic priorities in many areas, including E-Commerce and Digital Marketing. Role purpose As the D&T Brand Homes Product Owner, you will be the global Digital & Technology leader, looking at innovative ways to deliver a best in class, personalised omnichannel experience for Brand Homes while helping build further the awareness and equity of our brands. The solutions for the Brand Homes domains are built on top of and alongside our D2C white-label platform \'Diageo Digital Platform (DDP)\', to standardise the Brand Homes physical ecosystem and support future web 3.0, AR/VR technologies and with tight integrations with our Digital Marketing Factory solutions ecosystem for Consumer Data, CRM, Media & Activation capabilities. You will work alongside business owners and leaders of the Sottish and Irish Brand Homes, D2C & Omnichannel, Digital Factory, Breakthrough Innovation product owners and wider Diageo teams to build and deliver the solutions ecosystems for your domains. Working within a cross-functional team to prioritize features, define milestones, assign resources, assess risks, and help projects meet deadlines. This role includes managing stakeholders, working closely with cross functional internal teams, key vendor partners as well as external agencies so that we deliver on the business and user objectives. Key responsibilities Partner with senior stakeholders to shape the future experience strategy and solutions for Brand Homes Build out the Brand Homes omnichannel ecosystem, identifying pain points and quick wins to satisfy the needs of the business today whilst building capabilities for the future Use your industry knowledge and innovative ideas to deliver a variety of high-profile projects to an exceptional standard. Work with global Business Owners and the D&T teams on planning and maintaining an up-to-date delivery roadmap with a clear focus on business value and associated KPIs and value measure. Translate the roadmap into well-defined requirements including features, user stories, and acceptance test criteria. Lead the product functional design process based on knowledge of the users and technology in partnership with the global Business Product Owner in line with Diageo\'s enterprise architecture and information management and security guidelines Lead cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement Leading agile teams in line with Diageo\'s methodology and framework and demonstrating the value from customer centricity. Qualifications and Experience Required: 8+ years\' global solutions build and implementation experience with a proven track record across product lifecycle (MVP, early service, scale up) Excellent understanding of Retail frontoffice (POS, Payment systems, CRM etc.) and backoffice solutions (Order management, FI/CO etc.) with ability to stretch into adjacent business lines for Experiences, Events, Food & Beverage, inclusive of integrated business processes and data flows Good understanding of ecommerce, performance marketing and CRM platforms Ability to translate business strategies into prioritized product development requirements Ability to support a vision for an integrated data strategy to develop enduring 1:1 relationship with Brand Homes and maximize long term value Demonstrate good project management, budget management and commercial grounding to ensure delivery of plans Ability to manage product roadmaps and backlogs using agile project management Comfortable challenging and being challenged. Diversity statement Celebrating our inclusive and diverse culture is core to Diageo\'s purpose of \'celebrating life every day everywhere\'. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. To read more and apply, visit Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : Budapest Job Posting Start Date : 2022-12-21-08:00

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Job Detail

  • Job Id
    JD3108751
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year