Job Description

Key Responsibilities

• Stakeholder Collaboration:Work with sales leaders and other business units to understand their needs and challenges.
• Requirements Gathering:Elicit and refine business processes and requirements for the Salesforce Sales Cloud platform.
• Configuration & Customization:Configure and customize the platform to align with specific sales processes, including lead, opportunity, and account management.
• Implementation & Rollout:Lead the implementation of new Sales Cloud features and functionality, managing the project lifecycle.
• User Training & Adoption:Provide training and guidance to end-users to ensure smooth adoption and effective use of the platform.
• Data Management & Analytics:Ensure data quality, manage integrations with other systems, and develop reports and dashboards to track sales performance.
• Innovation & Optimization:Explore and implement new Salesforce features, such as

, to enhance productivity and provide data-driven insights. * Problem-Solving:Provide ongoing support and troubleshoot issues to resolve software problems and optimize application performance.

Skills Required