who will be responsible for generating online sales, managing inbound digital leads, following up with customers, and supporting the end-to-end sales process across digital platforms. The role requires strong communication skills, understanding of e-commerce, and the ability to convert online queries into successful sales.
Key Responsibilities
1. Lead Generation & Prospecting
Generate leads through social media, website inquiries, WhatsApp, email, and online campaigns.
Respond to inbound digital queries promptly.
Re-target old leads and nurture them for conversion.
2. Online Sales Handling
Pitch products to customers through calls, WhatsApp, and email.
Share product details, pricing, and offers digitally.
Handle objections and convert leads into sales.
3. Customer Communication
Engage with customers through digital channels (WhatsApp, chat, email, calls).
Provide pre-sales and post-sales support.
Maintain brand tone and professionalism in all communication.
4. Order Processing
Coordinate with operations to ensure timely order dispatch.
Share invoices, tracking details, and confirmations.
Support customers with order status, replacements, returns, etc.
5. Data Management & Reporting
Update lead sheets, sales records, and customer database daily.
Maintain CRM entries and follow-up notes.
Prepare weekly sales reports for management.
6. Digital Platform Knowledge
Basic understanding of e-commerce processes (Shopify, WooCommerce, website dashboards).
Ability to handle online queries, product listings, and customer messages.
7. Product Knowledge
Understand product features, benefits, and USPs.
Communicate accurately with customers to build trust and confidence.
Required Skills
Excellent communication (English & Hindi).
Strong selling and negotiation abilities.
Experience in digital sales, tele sales, or online customer handling.
Knowledge of WhatsApp Business, CRM tools, Excel.
Ability to multitask and handle customer queries efficiently.
E-commerce or nutraceutical/health industry experience preferred.
Qualifications
Graduate or HSC with relevant experience.
Minimum
6 months-1 year
experience in digital or online sales.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?23,000.00 per month
Application Question(s):
Are you comfortable with 6 days working?
Can you commute to Jasola Apollo for Office?
Are you comfortable with office timings 10am to 7pm?
Work Location: In person
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