Job Description

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Commercial Banking is a core business unit within the JP Morgan Chase group. This group is seeking a talented individual for the position of Vice President - Digital Payments Product Management. The role requires an experienced professional who is comfortable working directly with other product managers, business stakeholders, engineering and design teams daily in a fast-paced, challenging, and dynamic working environment. You will be responsible for owning the product backlog to ensure work is clearly defined and prioritized in alignment with strategic objectives. You will be a key team member who owns end-to-end product enhancement delivery from requirements gathering through production implementation.

Job responsibilities:

• Collect, capture and manage user needs through story writing to support development and deployment.
• Facilitate gathering of business requirements to support product team and product owners in agile method, defining and managing backlog, and ensuring user\'s perspective is included.
• Support scrum team meetings and ensure that delivery aligns with overall product vision.
• Agile management of product requirements, stories and rapid prototyping as needed.
• Demonstrated strong ability to analyze problems, design solutions, and communicate effectively and confidently (both verbal and written) with relevant stakeholders to gain buy-in
• Execute against strategy and product/pilot roadmap; own and proactively identify issues and drive resolutions end-to-end.

Required qualifications, capabilities, and skills:

• 10+ years of experience with Education/degree in a relevant area field (e.g., business, finance, engineering, computer science, design, or in a related non-engineering/humanities discipline)
• Expertise in product development/product management, ideally focused on B-to-B or B-to-C payments; experience of 8+ years;
• Familiarity/expertise/experience with commercial banking payment products (i.e., cash management/treasury services - wires, ACH, EFT, SWIFT, real-time payments (RTO, FedNow, Faster Payments, SEPA Credit Transfer Instant Payments, NPP, etc.)
• Demonstrated ability in writing concise user stories (not use cases), accurate user acceptance criteria to be used by developers and product owners to ensure product is delivered to spec.
• Results-orientation - Takes initiative to identify areas to add value and executes quickly and accurately.
• Passion for customer experience and continuous improvement mindset.
• Enthusiasm for business and eagerness to work on any task that will add value; strong work ethic; thrives in fast-paced environment able to manage and execute across competing deliverables.
• Strong communication skills and attention to detail
• Proficiency with JIRA, Confluence, Visio, Figma

Preferred qualifications, capabilities, and skills:

• Experience with emerging and alternative payment rails and non-bank/fintech payment providers/ecosystem
• Understanding and familiarity with ISO20022 and payment standards desired
• Familiarity with ERP and accounting software landscape

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm\'s data sharing principles of security, customer control and convenience, and privacy.

JPMorgan Chase