including newsletters, promotional campaigns, product launches, and brand communications
Create and manage
automated email journeys
such as welcome series, cart/browse abandonment, post-purchase, cross-sell, and re-engagement flows
Coordinate with design and content teams for email creatives, copies, and templates
Monitor performance metrics including open rates, CTR, conversions, and revenue attribution
Ensure best practices for
email deliverability, list hygiene, and compliance
2. Retention & Lifecycle Marketing
Own and execute
customer retention and lifecycle marketing strategies
across email, WhatsApp, SMS, and push notifications
Segment audiences based on behavior, purchase history, engagement, and lifecycle stages
Plan and execute
A/B testing
to optimize content, timing, and frequency
Drive improvements in
repeat purchase rate, retention, and customer lifetime value (LTV)
3. CRM & Marketing Automation (Netcore or Similar Platforms)
Manage CRM and marketing automation tools such as
Netcore / WebEngage / MoEngage / CleverTap or similar platforms
Set up and manage
WhatsApp, SMS, push notification, and trigger-based campaigns
Maintain data hygiene, audience lists, and campaign workflows
Coordinate with tech/product teams for integrations, event tracking, and automation setup
4. Performance Marketing Collaboration
Work closely with the
performance marketing team
to align retention campaigns with paid media strategies
Support audience creation, retargeting, and offer alignment across CRM and paid channels
Assist in optimizing funnel performance by improving post-click and post-conversion journeys
6. Website & Conversion Optimization
Collaborate with website and tech teams to optimize
landing pages, lead forms, pop-ups, and user journeys
Support
conversion rate optimization (CRO)
initiatives including A/B testing and funnel analysis
Use user behavior insights to improve website engagement and conversions
7. Analytics & Data
Track, analyze, and report performance across email, CRM, website, and digital campaigns
Use tools such as
GA4, CRM dashboards, and internal reports
to derive actionable insights
Prepare weekly and monthly performance reports with clear recommendations
8. Affiliate & Partnership Marketing
Support and manage
affiliate and partnership marketing programs
Coordinate with affiliate platforms, partners, and internal teams to track performance
Optimize affiliate campaigns for quality traffic, conversions, and ROI
9. Cross-Functional Collaboration
Coordinate efforts between retention marketing, social media, and performance marketing teams
to ensure aligned messaging, offers, and campaign execution
Work closely with design, content, tech, and product teams to deliver integrated digital campaigns
Required Skills & Qualifications:
2+ years of experience in
Digital Marketing
, with strong exposure to
email and retention marketing
Hands-on experience with
Netcore or similar marketing automation/CRM platforms
Understanding of
performance marketing, SEO fundamentals, and website funnels
Experience working with
analytics tools such as GA4 and CRM dashboards
Strong analytical, communication, and coordination skills
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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