Job Description

Digital Marketing Manager

We are looking for a

talented and proactive Creative & Digital Marketing Manager

to join our team. The ideal candidate should be skilled in

digital marketing, e-commerce operations, customer handling, and app backend management

. This role requires a

multi-tasker

who can manage our digital presence, support customers, handle online marketplaces, and oversee our reward app's backend activities.

Key Responsibilities

E-commerce Management

Manage product listings on platforms like

Amazon, Flipkart, and other marketplaces

Optimize product titles, descriptions, keywords, images, and pricing Handle order processing, returns, refunds, and customer queries on marketplaces Monitor inventory, stock updates, and coordination with internal teams Analyze sales performance, reports, and growth opportunities

Digital Marketing & Social Media

Plan, schedule, and manage posts across

Instagram, Facebook, YouTube

Increase engagement, followers, and brand visibility Coordinate content requirements with external designers/video editors if needed

Meta Ads & Performance Marketing

Run and optimize paid campaigns on

Meta Ads Manager

Track ad performance, CTR, conversions, and ROI Prepare basic performance and sales reports

Customer Support

Handle customer queries via

phone, WhatsApp, email, website, and app

Resolve complaints, guide users on products, rewards, and redemption process Maintain professional and positive communication

Reward App Backend Handling

Manage user data, points allocation, and redemption approvals Track transactions and coordinate with developers for bug fixes or improvements Ensure smooth day-to-day functioning of the reward app

SEO & Website Support

Optimize product descriptions, blogs, and website content Perform basic

keyword research and on-page SEO

Support website updates and content uploads

Required Skills

Strong understanding of

E-commerce platforms (Amazon, Flipkart, backend)

Knowledge of

product listing optimization and marketplace policies

Experience with

Meta Ads Manager and performance marketing

Basic SEO knowledge (keywords, on-page optimization) Experience in

social media management

Good communication and customer handling skills Ability to manage

backend operations of apps or online platforms

Analytical mindset with attention to detail Comfortable working independently and handling multiple tasks
Job Type: Full-time

Pay: ?23,000.00 - ?30,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

Digital marketing: 1 year (Required)
Language:

English (Preferred)
Location:

Rohtak, Haryana (Required)
Work Location: In person