Job Description

Digital Program Manager

(Web & Marketing Ops) _

Experience Required:

_9 Years

Location: Whitefield, Bangalore (Work From Office)

Key Responsibilities

Manage and own the digital release calendar, ensuring clear timelines, dependencies, and stakeholder visibility. Coordinate end-to-end digital workflows including content creation, SEO, dev, QA, tracking setup, and campaign alignment. Act as the single point of accountability for timely and error-free web and campaign launches. Conduct pre-launch QA using tools like SEMrush, Screaming Frog, and PageSpeed Insights. Ensure all digital assets meet SEO, mobile, and accessibility standards before release. Monitor website uptime, page load speed, and technical health post-launch. Lead weekly syncs across content, SEO, development, analytics, and media teams. Serve as the central communication hub and escalation point for project blockers. Maintain detailed release documentation, SOPs, and standardized checklists. Run post-launch retrospectives to identify gaps and optimize future workflows. Track site performance analytics and implement improvements from learnings. Ensure alignment and visibility of the digital roadmap with marketing and product teams.

Key Performance Indicators (KPIs)

Release Timeliness:

% of website releases delivered on schedule.

Website Health:

Uptime, page speed, and SEO error rate.

User Engagement:

Bounce rate, session duration, and total page views.

Conversion Metrics:

Form submissions, downloads, and demo requests.

Roadmap Execution:

% of roadmap items completed as planned.

Stakeholder Alignment:

Satisfaction score or qualitative feedback post-launch.

Issue Resolution:

Average time to resolve bugs or site issues.

What We're Looking For:

Required Skills & Experience: 9 +years of experience in digital program management, project management, or web operations Solid knowledge of SEO, analytics tracking (GA4, GTM), UTM tagging, and CMS workflows Proficiency with SEMrush, Google PageSpeed, Search Console, and QA auditing tools Familiarity with project tools like Asana, Jira, Notion, or Trello Strong written and verbal communication skills; able to align cross-functional teams Organized, proactive, and focused on continuous process improvement

Tools You'll Use:

Google Analytics 4, Tag Manager, Looker Studio SEMrush, Screaming Frog, PageSpeed Insights CMS platforms (e.g., WordPress, Webflow) Project & collaboration tools (Asana, Notion, Jira, Slack) Microsoft products (Docs, Sheets, Slides)
Job Type: Full-time

Pay: ₹125,000.00 - ₹180,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

CTC? ECTC? Notice Period?
Work Location: In person