2. Managing day-to-day operations of the call centre, including call volume monitoring, call queue management, appointment booking, lead capturing etc.
3.Content Creation and Management.
4. Email Marketing.
5. Training and Development.
6. Complaint Resolution.
7. System Management.
8. SEO Optimisation.
9. Social Media Marketing.
10. Paid Advertising.
11. Analytics and Reporting.
Qualification: Bachelor of business administration.
Preference shall be given to candidate with three or more years of experience as a call centre team leader for a multispeciality hospital.
Job Type: Full-time
Pay: ₹25,000.00 - ₹60,000.00 per month
Benefits:
Health insurance
Education:
Bachelor's (Required)
Experience:
total work: 7 years (Required)
Digital Marketing in a Multispecility Hospital: 5 years (Required)
Language:
English (Required)
Work Location: In person
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