We are looking for a proactive and detail-oriented
Digital Marketing & E-commerce Support
professional with
1-2 years of hands-on experience
in digital marketing and e-commerce operations. This role is ideal for someone early in their career who has a foundational understanding of online marketing channels and e-commerce platforms, especially with practical experience in managing and optimizing paid advertising campaigns on Google, Facebook, and Instagram.
Key Responsibilities:Digital Marketing:
Plan, execute, and optimize paid advertising campaigns on
Google Ads
,
Facebook Ads
, and
Instagram Ads
.
Monitor ad performance and make data-driven adjustments to maximize ROI and achieve KPIs such as CTR, CPC, CPA, and ROAS.
Create and schedule content for social media, blogs, and email newsletters.
Conduct basic keyword research, audience targeting, and ad copywriting to support paid campaigns.
Report on campaign performance using tools like
Google Analytics
,
Google Ads Manager
, and
Meta Business Suite
.
Collaborate with creative teams to develop ad creatives and promotional materials.
E-commerce Support:
Maintain and update product listings (descriptions, images, pricing) on e-commerce platforms (e.g., Shopify, WooCommerce).
Assist with order processing, returns, and handling customer support tickets via email or support tools.
Coordinate with warehouse or logistics partners to ensure timely delivery and inventory updates.
Support website content updates and perform regular checks to ensure optimal UX.
Help analyze customer behavior and purchase data to identify trends and opportunities.
Qualifications:
Bachelor's degree in Marketing, Business, Communications, or a related field.
1-2 years of hands-on experience
in digital marketing and e-commerce.
Direct experience managing paid campaigns on
Google Ads
,
Facebook
, and
Instagram
.
Familiarity with e-commerce platforms like
Shopify
,
WooCommerce
, or
Magento
.
Knowledge of marketing analytics and reporting tools (e.g., Google Analytics, Meta Business Suite).
Strong written communication, problem-solving, and organizational skills.
Ability to work in a team, prioritize tasks, and meet deadlines in a fast-paced environment.
Preferred Skills:
Basic knowledge of SEO, HTML, or CMS platforms is a plus.
Experience with support platforms like Zendesk, Gorgias, or Freshdesk.
Exposure to CRM systems such as HubSpot or Salesforce.
Understanding of A/B testing and conversion rate optimization (CRO) techniques.
Job Type: Part-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
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