Job Description

Req ID: 234412 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Staff Engineer to join our team in Coimbatore, Tamil N du (IN-TN), India (IN). Preferred Experience: Solid understanding of cloud computing, networking, and storage principles with focus on Azure or AWS. Willing to work on multiple cloud platforms. Technical hands-on expert in the design, architecture, and deployment of Hybrid Cloud environments Good knowledge of emerging technologies, including DevSecOps, AIOps, and Containers Cloud administration, OS/server administration, maintenance, and troubleshooting experience Solid scripting and automation experience. IaC/Terraform experience is a strong plus. Able to work on On-Call rotations Able to work independently in a project scenario and recommend solutions by performing POCs. Strong in debugging and analyzing complex issues. Experience handling P1/P2 calls and escalations Able to write formal external RCA documentation and presentations Able to lead Customer service transitions Passion for delivering timely and outstanding customer service Able to Help L1/L2/L3 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 10+ years of overall operational experience 6+ years of Azure/AWS experience 3+ years of experience working in a diverse cloud support environment in a 24.7 production support model 2+ years DevOps/scripting/APIs experience Preferred Certifications: Azure Solution Architect Certification AWS Solutions Architect Professional Certification Four Year BS/BA in Information Technology degree or equivalent experience

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