Job Description

Req ID: 255527

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital Engineering Lead Engineer to join our team in Bangalore, Karn\xc4\x81taka (IN-KA), India (IN).

Lead Engineer / Senior Lead Engineer (SF)

About Apisero:

"Apisero an NTT Data Company" is a Strategic MuleSoft and Salesforce Registered Consulting Partner and the trusted source of platform solutions for commercial, mid-market, enterprise, and strategic customers. As a leading service provider and expert in API-led Connectivity and Enterprise Integration, we\'re on a mission to help our clients deliver innovative experiences and drive value for their businesses. With MuleSoft and Salesforce at the heart of our practice, we\'re enabling integrated, connected experiences that disrupt the status quo and accelerate time-to-market. Become an Apiseroan and discover how together, we can help customers across every industry increase agility and create long-term success.

Ability to understand functional design/requirements documents and provide scalable solutions for the same

Should be able to troubleshoot with optimum debugging skills

Should be able to take responsibility for the quality of work produced.

Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract

Providing progress and status reports at regular intervals to the client or the Apisero/NTT leadership

Should be flexible to work in multiple shifts and on call support.

Should be flexible to learn new technologies

Should be able to perform SFDC customizations including but not limited to Workflow, Validation Rules, Process Builders, Approval Processes, Flows.

Ability to debug Security, Data & Sharing Model issues

Ability to integrate to and fro external using REST/Soap implementations

Capable of performing reviews of the work done by team members.

Strong written and verbal communication skills

Excellent problem solving and multitasking skills

At least 5 years and above of solid Salesforce development experience

Proposing process improvement by surfacing functions and/or processes which receive high volume of maintenance calls to propose how these functions can be fine-tuned and/or redesigned to serve the client\'s needs better

Having at least 1+ year in Integrations

Experience in any of the clouds- Sales, Service, Marketing and community.

Should possess expertise in some of the managed packages like Apttus, Xactly preferred.

Should be responsible for the client stand-up schedules, leading the call, or being a first officer in the call.

Should be responsible for responding to the client emails on priority be it an issue or other ask.

Sometimes responsible for WSRs.

Responsible for solution review, leading a team, providing solutions.

Responsible for Release Managerial work and Technical Documentation.

Experience into niche technologies like Financial Service Cloud (FSC), CPQ, Billing, Einstein Analytics, Field Service Lightning(FSL), Vlocity ogies are preferred .

Willing to work from 10pm to 7am shift for at least two weeks in a month

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data