Digital Customer Support Executive

Year    TN, IN, India

Job Description

& Expectations:



We are looking for an operations executive to help a portion of the enterprises of ProManage achieve tangible business outcomes. He / She will closely work with paid customers of ProManage to achieve the desired goals of ProManage.

Responsibilities:

? Work on base profile enrichment of existing ProManage clients who want to enhance their presence in Google, Bing and others as we add on.

? Email, Phone call and WhatsApp engagement with existing clients to obtain content and optimize the Google listings & on other platforms.

? Onboarding clients by confirming documents and claiming google listings and maintaining client database.

? Google Map navigation and locating listings from street view and updating the correct latitude/longitude and address of the listings

? Closely work with other teams including central design team, central keyword research team, Customer success team and marketing teams to deliver value.

Education, Professional and Personal Attributes :



? Any graduation is preferred.

?

Good knowledge of English, Hindi and 1 regional language is a MUST - to help with category expertise



? Good analytical knowledge including working knowledge of all Microsoft tools and good in Google.

? A resource who can be trained in Digital marketing or with a basic digital marketing skills

Contact - Medha Acharya



9600422169 / medhar@sulekha.com



Job Type: Full-time

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4952706
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year