Job Description

:
Job Title: Digital Content Platform Manager, AVP
Location: Mumbai, India
Corporate Title: AVP
Role Description

• This role manages the digital content platform and publishing workflow, oversees a team, and drives continuous improvement and innovation. It ensures timely updates, platform optimization, and stakeholder engagement across regions, while partnering with vendors to enhance functionality and overall user experience.

What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Team Leadership: Manage a team responsible for content publishing and platform operations.
• Daily Operations: Oversee day?to?day content publishing, page updates, quality checks, document uploads, and adherence to governance standards across regions.
• Global Stakeholder Engagement: Partner with stakeholders across regions on ongoing content needs including product launches, product page updates, BAU requests, and cross-functional initiatives to ensure timely and accurate content delivery.
• Vendor Management: Collaborate with external vendors to upgrade, enhance, and maintain the content portal, ensuring scalability, reliability, and improved functionality.
• Platform Management & Innovation: Lead platform maintenance, enhancements, and performance optimization while proactively identifying opportunities for innovation, new functionalities, and emerging technologies to improve user experience.
• Workflow Management: Manage Jira pipelines for intake, prioritization, resource allocation, and progress tracking; ensure SLA adherence and process efficiency.
• Content Auditing: Conduct annual and periodic audits to ensure content accuracy, compliance, and alignment with stakeholder requirements.
• Reporting & Analytics: Generate usage reports and web analytics dashboards to provide insights that guide decision-making and continuous improvement initiatives.
• UAT Testing: Conduct User Acceptance Testing for new features, platform enhancements, and upgrades prior to deployment.

Your skills and experience

• ~8-10 years in digital content management or platform operations, with experience leading a small team.
• Strong working knowledge of dotCMS and workflow management tools (e.g., Jira).
• Advanced Microsoft Office proficiency; experience with analytics, reporting and user experience optimization.
• Excellent stakeholder management skills across global regions; ability to manage multiple priorities.
• Tech?savvy with an innovation mindset and strong process optimization skills.
• Experience coordinating with vendors for platform enhancements and upgrades.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams
Please visit our company website for further information:
We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.

Skills Required