Job Description

DESCRIPTION

The primary responsibility of this role is - under general supervision perform variety of tasks related to content for the video catalog quality. This could involve tasks such as checking and/or fixing Metadata, perform quality checks on content, perform checks to qualify user experience for content viewing on the FireTV and related tasks. The associate will require using of software and /or tools for fix up and capture data on a daily basis. The tasks will be primarily repetitive in nature and will require the individual to make judgment based decisions keeping in mind the guidelines provided in the Standard operating procedure. The individual will also need to be able to raise a flag depending on the situation, example- functionality of the tool.

Key job responsibilities
\xc2\xb7 Involve tasks such as checking and fixing Metadata, perform quality checks on content, perform checks to qualify user experience for content viewing on FireTV device.
\xc2\xb7 Use various tools and systems to perform the above tasks and capture data on a daily basis to meet the team/individual productivity and quality goals.
\xc2\xb7 Will be repetitive in nature and will require the individual to make judgment-based decisions by referring to guidelines provided in the SOP.
\xc2\xb7 The individual will also need to identify and report any process/tool related issues, if and when they arise.

About the team
Digi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers.

As part of the Digi-Flex FireTV CQO team, the primary responsibility of this role will be under general supervision to perform tasks related to video catalog quality for FireTV.

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

BASIC QUALIFICATIONS

\xc2\xb7 Must be a graduate in any stream
\xc2\xb7 Working knowledge of computers (Basic MS Office related skills)
\xc2\xb7 Basic Analytical and Logical Reasoning Skills
\xc2\xb7 Perform variety of tasks related to content for video catalog quality
\xc2\xb7 Ability to work independently or as part of a team, and should be flexible to work on multiple processes.
\xc2\xb7 Always look out for continuous process improvement opportunities in tasks they perform and should be able to drive these initiatives with support from their manager.
\xc2\xb7 Strong written and verbal communication.

PREFERRED QUALIFICATIONS

\xc2\xb7 Individuals with a passion for Movies/TV Shows.
\xc2\xb7 Ability to perform web search and familiarity with various ways used for searching information.

Amazon