Job Description

General Information

Job ID
33523
Location
Pune, India
Work Types
Full Time
Categories
Information Technology

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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.


TMF India is a Great Place to Work, ISO & ISAE certified organization.

Discover the Role

This role is a Digital Client Platform / OPTIX Implementation Specialist responsible for end?to?end implementation of TMF's OPTIX and Digital Client Platforms for both internal and external clients.


The role owns the full implementation lifecycle -- from client contract signature through setup, testing, sign?off, and handover to BAU support. It acts as the single point of contact for clients and internal teams, ensuring high?quality delivery, strong governance, and adherence to service levels in a fast?paced global environment.

Key Responsibilities

Implementation & Delivery Ownership

Own full implementation lifecycle from client signature to handover to Support teams Create detailed implementation plans aligned to contractual agreements and solution design Execute complete, accurate, and timely implementation of TMF OPTIX and digital platforms Ensure delivery meets quality standards and service level expectations Perform post?implementation analysis to confirm successful client onboarding

Client & Stakeholder Management

Act as the single point of contact for implementation projects Lead global kick?off calls, setup review calls, and obtain Client Setup Sign?off Liaise with clients to define project scope, requirements, and objectives Proactively communicate project status, risks, and progress updates Build strong relationships with internal teams and global stakeholders

Platform Setup & Configuration

Setup new TMF Offices and Clients on the platform Configure TMF and Client users, roles, and approved profiles Setup systems, perform testing, and validate platform readiness Ensure all implementation data is correctly collected and configured

Project Planning & Governance

Break projects into manageable tasks with clear timelines and deadlines Coordinate activities, resources, and information across local and global deals Monitor progress, identify risks and opportunities, and implement corrective actions Maintain accurate and real?time administration in the central planning tool Ensure all documentation, legal paperwork (MSAs, SOWs), and records are maintained

Reporting, Process Improvement & Strategy

Produce periodic management and capacity reports Support Team Leader with capacity planning, data management, and reporting Contribute to implementation, automation, and optimisation strategies Maintain and improve business operating procedures, templates, and reports Partner with Digital Client Success, Development, Production, and Enhancement teams

Key Requirements

Experience & Background

5+ years' experience as an Implementation Specialist or Project Manager Experience in global payroll, financial services, or professional services Proven experience managing global, multi?country client implementations
Strong experience in end?to?end project delivery

Domain & Technical Knowledge

Knowledge of Payroll, HR, Entity Management, Accounting, or Finance Experience with HRIS / HCM platforms such as Workday, OPTIX, SAP, or Oracle (advantage) Strong understanding of application management and platform implementations
Proficiency in Microsoft tools including Excel, Project, SharePoint, PowerPoint, Teams

Skills & Competencies

Excellent client?facing communication and presentation skills Strong project planning, coordination, and organisational skills Ability to work independently in a fast?paced, global, matrix environment Strong stakeholder management and partnership?building skills Analytical, proactive problem?solver with strong decision?making ability
High ownership, accountability, and customer service mindset

Personal Attributes

Passionate, dynamic, and results?driven High energy with strong credibility and integrity Comfortable working across cultures and time zones Willingness to travel globally when required
Curious mindset with openness to new ideas and innovation

Education & Certifications

University degree (BTech, BCA, MCA or equivalent) Fluent in spoken and written English (additional languages a plus) Payroll or Financial Services training is an advantage PMP / PRINCE2 certification is a plus

What's in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You'll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you'll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace. Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. At TMF Group, it's our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

Other Benefits

Anniversary & Birthday Leave policy Be part of One TMF Paternity & Adoption leaves Salary advance policy Work flexibility - Hybrid work model Talk about growth opportunities (we invest in talent) Well-being initiatives

We're looking forward to getting to know you!