Job Description

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General Information

Job ID
32781
Location
Pune, India
Work Types
Full Time
Categories
Information Technology
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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.


TMF India is a Great Place to Work, ISO & ISAE certified organization.

Discover the Role

Join us as a Digital Client Platform Implementation Specialist and lead global client onboarding for TMF's digital platforms. You'll manage end-to-end implementations, coordinate stakeholders, and ensure seamless delivery. If you excel in project management, thrive in a fast-paced environment, and have a passion for digital solutions, this role is for you.

Key Responsibilities

Develop detailed implementation plans for own projects and others based on contractual agreements and solution design. Support the Team Leader with capacity planning, data management, and reporting. Act as the single point of contact for implementations, troubleshooting, planning, and communication. Execute timely and accurate implementation of TMF OPTIX platform internally and externally, ensuring quality and adherence to SLAs. Lead global kick-off calls, gather implementation data, set up systems, and perform testing. Configure new TMF offices and clients on the platform, including user setup and profile approvals. Conduct setup review calls and obtain client sign-off. Liaise with clients to define project requirements, scope, and objectives. Ensure client needs are met throughout the project lifecycle. Coordinate activities, resources, and information for all deal types (Local, Global). Break projects into actionable steps with clear timelines and deadlines. Provide proactive status updates, maintain implementation plans, and lead update calls. Analyze risks and opportunities, monitor progress, and resolve issues promptly. Maintain accurate implementation administration using central planning tools. Ensure adherence to business operating procedures and maintain proper documentation. File legal paperwork (MSAs, SOWs) and maintain organized records. Create and maintain project documentation, templates, and reports. Take full ownership of implementation projects from client signature to handover to BAU support teams. Conduct post-implementation analysis for successful onboarding. Generate periodic management reports on efficiency and capacity improvements. Contribute to developing implementation and automation strategies. Collaborate with internal teams (Digital Client Success, Development, Production Management) for effective application implementation.

Key Requirements

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Experience

Minimum 5+ years in Implementation Specialist, Project Manager, or similar roles within global payroll or financial services. Proven experience managing global client implementation projects using project management methodologies. Strong background in professional services and multi-country implementations.
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Skills

Excellent client-facing communication skills. Expertise in project planning and management from conception to delivery. Ability to communicate effectively in a global, multicultural environment. Domain knowledge in Payroll, HR, Entity Management, Accounting, or Finance. Familiarity with HCM systems (e.g., Workday, OPTIX) is an advantage. Strong customer service orientation and stakeholder management skills. Ability to work independently in a fast-paced, complex global business. Analytical problem-solving and decision-making skills. High energy, adaptability, and ability to motivate teams.
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Education & Certifications

University degree (BTech, BCA, MCA). Proficiency in English; additional languages are a plus. Experience with HRIS/Payroll applications (Workday, SAP, Oracle HRMS/Fusion). Advanced Microsoft Office skills (Excel, Project, SharePoint, Word, PowerPoint, Outlook, Teams). PMP or PRINCE2 certification is a plus.

What's in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You'll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you'll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace. Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. At TMF Group, it's our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

Other Benefits

Anniversary & Birthday Leave policy Be part of One TMF Paternity & Adoption leaves Salary advance policy Work flexibility - Hybrid work model Talk about growth opportunities (we invest in talent) Well-being initiatives

We're looking forward to getting to know you!