Job Description

Posting description

Do you dream in petabytes? Are you constantly identifying new ways to leverage data to solve unknown problems and answer unasked questions? Would you like to be part of a team that seeks the stories in data that illuminate big investments that will best serve and delight clients? JPMorgan Chase needs curious, passionate data scientists to drive the transformation of data into insights that identify \\"aha!\\" moments and enable business breakthroughs.

The Data & Analytics team is the engine that powers JPMorgan Chase with insights to create competitive advantages for our business and deliver value for our customers. We have unified data and analytics talent across the firm and encompass a variety of disciplines including data science, reporting, quantitative analytics, and data governance. Within this organization, the Decision Sciences team leverages industry-leading data-driven techniques to convert data into meaningful insights that enable the firm to drive value and an outstanding customer experience.

The industry is rapidly changing and JPMorgan Chase is transforming our wealth management business to accelerate growth. We are looking for talented data scientists to help execute our analytic strategies for the newly formed JPMorgan Wealth Management (JPMWM) business unit which includes Chase Wealth Management, JP Morgan Advisors, and the You Invest digital platforms. This role will be central in understanding investment customers\' financial needs and their interactions with our products, services, channels and Advisors.

Job responsibilities

• Searching for collections of behaviors and events that individually are innocuous but collectively indicate a likely next action in order to enable timely, relevant outreach. Collaboration with technology and design partners in product agile framework
• Analyzing drivers of advisor performance to understand the relative impact of opportunity, behaviors, and effectiveness on acquisition and deepening outcomes
• Predicting a segment\'s unique financial needs within the first 3 months on book to improve engagement and deepening with new clients
• Overlaying customer and channel behaviors across our local markets and branch footprint to determine how to optimize in-person and remote staffing
• Providing expertise as to how data visualization, greedy algorithms, machine learning, and text analytics/NLP can be leveraged to optimize sales performance
• Creating self-serve tools to put real-time information
• Identifying potential attrition events and determining how early the prediction needs to be made for any counteraction to be effective

Required qualifications, capabilities, and skills

• Bachelor\'s / Master\'s Degree in Mathematics, Statistics, Economics, Engineering, Computer Science, Data or Information Science, or related quantitative analytic field with 7+ years of data science experience
• Expertise in SAS / Python programming to develop advanced analytical techniques
• Experience in wrangling large, complex datasets, strong database skills and ability to write, optimize and tune complex SQL scripts
• Experience in solving business problems through fact-based and scientific analytics, like to focus on solving problems
• Experience in Digital product Analytics and hands-on Adobe Analytics
• Ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives
• Recognize the stories in the data and tell them in ways that illuminate which customers are likely to do what next. Comfortable summarizing key information and presenting recommendations to multiple stakeholders to influence senior management

Preferred qualifications, capabilities, and skills

• Familiarity in an insights function at a financial services firm, consulting firm, or a marketing agency
• Experience in a workforce analytics, sales performance analytics, or sales science organization
• Expertise of big data disciplines, Agile (scrum) methodologies, and new technologies
• Familiarity with Business Intelligence (BI) tools (e.g. Tableau, Shiny Dashboards)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.