Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As a Territory Manager, you will support the territories assigned to you & ensure conformance of quality standards as required to meet the business objectives. Role will require coordination with multiple client & IBM stakeholders, documentation & maintenance of SOP’s, Root cause analysis / action plan framing & implementation to drive client satisfaction on overall operations processing. This is a Senior Position directly reporting to Head of Operations.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
Responsibilities:
In Transition Phase:
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