It is largely responsible in leading the delivery particularly in the P&C ( Property and Casualty) domain. He/She would act as the Domain expert within Property and Casualty ( US / UK experience ) in the ITES environment.
In addition to responsibilities listed above, this position will also:
Overall accountable to all internal and external stakeholders across the portfolio.
Devise approach to solving complex problems Exhibit intellectual leadership to the problem solving effort.
Ensure deep understanding of the practice and portfolio objectives and drive the strategy the same in portfolio assigned.
Provide regular portfolio status updates and track KPI's/ Metrics related to all project tasks assigned.
Research and consult with clients on wealth of repository material of Insurance tools like whitepapers, brochures or any other marketing collateral to help sell Life & Annuities offerings
Represent Operations by playing the role of Operations solution architect (transition, transformation, validation of commercial models)
Support Go-to-Market in the Insurance domain; Scan the industry value chain, identify Business Development opportunities across the value chain
Build the practice by the way of industry best practice, knowledge building particularly in the property and casualty domain
Responsible for benchmarking us against competition and work on the GAPs
Publish whitepaper on industry trends and opportunities
1.
Mandatory Capabilities/Skills /Years of Experience
Minimum of 16 years of experience within the relevant domain and skill
Minimum of 6 years of recent experience into Property & Casualty Insurance mandatory.
Knowledge of Insurance is required
Expert in Core Property & Casualty Insurance Operations along with transformation, RFI, RFPs, claims, underwriting, P&L Management, Process Improvement, SLA Management, Team handling and People Management
Experience managing complex service delivery, multi-group, multi-disciplinary projects, preferable in P&C Domain
P&C Domain, preferably a claims expert, who has extensive exposure to managing large teams
Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
Develop contingency strategies and Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment. Should be ok to work in night shifts.
Only ITES experience is required.
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