Job Description

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Deputy General Manager/ Sr. Manager- Customer Projects
About the position
We are currently seeking for young, energetic and Senior Project Manager who can handle complex projects to join Project Management team in Global ETO Business Unit, where we manufacture Medium Voltage & Low Voltage Switchgears or Equipment's.
Reporting to the Plant Project Manager Head and will be based out at Vadodara, Gujarat.
Description
The primary responsibility of the role includes (but is not limited to):
xc2xb7 Handle Critical & Complex customer projects/orders for strategic segments (like Data Center, MMM, Utilities segments) - This will be crucial for this position.
xc2xb7 Organize and plan the projects. Monitors the project progress, quality, adherence to schedule of all projects awarded by various customer.
xc2xb7 Drive customer relationship and proactively communicate (executive summary, emails, call, meeting).
xc2xb7 Manage the FAT event and realize the FAT NPS.
xc2xb7 Establish key relationships with all business relevant stakeholders.
xc2xb7 Execute Customer project portfolio in full compliance with ETO Customer project process to ensure the project performance, on-time delivery of customer projects & customer satisfaction.
xc2xb7 Review technical specification and take decisions on technical comments raised by the customer. Drive customer relationship during the project execution.
xc2xb7 Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting)
xc2xb7 Execute projects in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer.
xc2xb7 Attends monthly review meetings to discuss issues and take decisions with respect to Progress of all Orders.
xc2xb7 Responsible for Customer Satisfaction and Project margin deviation during execution.
xc2xb7 Ensure full & effective reporting of project progress & status to management.
xc2xb7 Run regular Project reviews and provide best estimates of margin at completion. Take pro-active decisions and actions to prevent negative DVC margin deviation.
xc2xb7 Challenge Project Buyer by setting objectives in terms of cost saving and lead time reduction.
xc2xb7 Business Key Performance Indicators (Sales, Profitability, Customer relationship & satisfaction, Risk & Opportunity management, Variation & Change order management)
Qualifications
Qualifications
xc2xb7 08-10 years exposure of customer projects into Electrical Switchgear industry (Engineer To Order).
xc2xb7 Understanding of Data Center segments, Business functions and process, handled export projects, understanding of export controls, commercial & tendering process.
xc2xb7 Knowledge of MV (AIS/GIS/ RMU) equipment's, relays, substation automation, SCADA.
xc2xb7 Exposure of relevant services business mainly switchgear related, Customer handling skills, Negotiation Skills, Communication Skills, Leadership skills, Result / deadline oriented.
Criteria
xc2xb7 B.E Electrical Engineering, Post Graduation will be an advantage.
xc2xb7 Project Management Professional (PMP-PMI) will be an advantage.
xc2xb7 Excellent communication and presentation skills
xc2xb7 Good collaboration skills.
xc2xb7 Good digital & soft skills acumen.
xc2xb7 Technical Knowledge of Power Systems/ Electrical Distribution
xc2xb7 Good solution-based approach and agile mindset.
Schedule: Full-time
Req: 009AJH