Job Description

Req ID: 311512
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Devops Engineer Senior Specialist to join our team in Bangalore, Karnxc4x81taka (IN-KA), India (IN).
Title: Release Manager
Essential Skills

• Overall 7+ years of IT experience of which 3+ years' experience in Release Management, preferably in an agile or hybrid environment
• Strong understanding and demonstrated application of Release Management and Change Management process
• Demonstratable understanding of ITIL processes and framework
• Experience with Continuous Integration and Continuous Delivery (CI/CD) processes and tools.
• Proficient in using release management, CI/CD, and project management tools
• Awareness and demonstrated experience of techniques for process improvement
• Good stakeholder management skills and experience in dealing with senior business users, determining priorities as well as resolving issues
• Able to communicate effectively between technical staff and business stakeholders
• Reflects constructively on own work, looking for ways to improve efficiency and understands the impact of decisions.
• Working knowledge of ITAM tools such as ServiceNow
• Good MS Office skills - Excel, Word, PowerPoint

Personal Skills & Qualities

• Excellent organisational and project management skills
• Clear communicator
• Process driven
• An enthusiastic can do attitude
• Self-starter with energy and drive
• Maturity to work well within a diverse cross-collaborative team with varying levels of capability
• Confidence to act alone when appropriate
• Pragmatic approach to problem solving

Certifications:

• ITIL Foundation Certification (required).
• ITIL Intermediate or Expert Certification (preferred).
• Relevant CI/CD tool certifications (preferred).

We are seeking an experienced, organised, detail-oriented Release Manager to join a mid-scale multi-year digital transformation programme to manage releases to infrastructure and core data products for our customer. The successful candidate will be responsible for planning, scheduling, and controlling the movement of releases to live environments, ensuring the integrity of the live environment is protected and that the correct components are released.
The role:
The Release Manager will be responsible for the end-to-end Release Management process for the BA ODIE program, working and communicating with stakeholders to understand and fulfill their release requirements, measuring demand, determining risk and managing the release schedule.
You will share a passion for ITIL, be process driven and focused on continuous improvement. The ideal candidate will have experience in working with stakeholders at different layers and different points in the release lifecycle to obtain, structure and manage requirements for releases to data products and infrastructure.
You will be expected to contribute to delivering client engagements, working in cross-functional teams including on/near/offshore practitioners, client staff and senior stakeholders in a variety of contexts, across the programme. We are seeking a person who is used to working in a consultative manner and used to working on behalf of clients in fast paced and demanding environments.
The person in this role:

• Will act as a liaison between stakeholders to ensure alignment and communication regarding release activities
• Needs to work on multiple initiatives concurrently
• Manages conflicting priorities to resolution
• Facilitates release readiness reviews and post-implementation reviews with stakeholders.
• Develops, documents, and maintains release management processes that adhere to ITIL best practices
• Sets up and maintains strong relationships with team members and wider stakeholders in other squads, and third parties by effectively managing expectations and inspiring confidence in delivery
• Works closely with project managers, developers, and operations across the program to ensure the delivery of high-quality data product and infrastructure releases
• Acts as a single point of contact for Release Management between the NTT programme delivery team and stakeholders throughout the wider customer business
• Sets up and maintains strong relationships with team members and wider stakeholders in other squads, and third parties by effectively managing expectations and inspiring confidence in delivery
• Identifies, documents, and manages risks associated with release activities
• Ensures that all releases comply with security and compliance standards.
• Collaborates with the BA Change Management team to ensure that releases are compliant with change management policies and process
• Ensures that all changes are documented, reviewed, and approved according to established procedures.

About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at
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