and help customers configure and troubleshoot smart home devices like Alexa, Ring, smart cameras, and thermostats.
Key Responsibilities:
Guide users through device pairing, Wi-Fi setup, and app syncing.
Solve issues related to device offline status or unresponsiveness.
Offer relevant service plans and extended support coverage.
Requirements:
Basic understanding of IoT and smart home technology.
Strong communication skills and patience with non-tech-savvy users.
Job Types: Full-time, Permanent
Pay: ?22,573.99 - ?35,747.43 per month
Schedule:
Fixed shift
Night shift
Experience:
Technical support: 1 year (Preferred)
Work Location: In person
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