Job Description

Job Title Development Portfolio Analyst
Location: Chennai About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
Introduction:

• This role exists to help provide Barclays with a global catalogue of high quality, cost effective and relevant learning content that will support current and future skills development resulting in improved business performance and career mobility.
• This role will support the overall content ecosystem for Barclays. They support the wider Development team in defining our overall content strategy based on the needs and future of the business ensuring that we have content to meet needs readily available.
• This role will lead our digital first strategy ensuring that all content is impactful efficient and engaging. They will own the definition of our content catalogues and the learning methodologies and frameworks that support them.
• This role is critical in connecting the provision of interactive digital, virtual and face to face learning content into our learning architecture and technology. They will work adeptly with a wide variety of content templates ensuring that are all connected and drive the right outcomes.

What will you be doing?

• Content strategy – The role holder will support with the implementation and alignment content against the learning catalogues and the mobilisation of the overall learning model.
• Catalogue definition – This role will ensure that Barclays have a catalogue of content fit for the future and mapped against that competences/skills are mapped externally to reputable sources of data and map back to business strategy.
• Digital providers – The role holder will support with the external digital providers through all touch points from curation & professional services
• Data and insight – The role holder will leverage a rich set of learner metrics and data from both providers and our learner data in our digital platforms to provide business impact and insight. They will ensure we are able to track cost to serve, content effectiveness and business impact.
• The role holder will support with the group catalogue vendor network ensuring all providers and vendors can deliver products fit for the future learning model and Barclays.
• Content frameworks & Content mix – The role holder will support on the content frameworks from awareness to expert. Provide input on the content mix and create consistent approaches for delivery.
• Content maintenance & governance – Measures impact of content. Is comfortable working with data and insight to drive improvement. Increases efficiency and effectiveness and reduces cost to serve.
• Content campaigns – The role holder will work proactively with the learning campaign lead to ensure that that there is a strong ongoing content roadmap.
• Learning pathways – This role will support and provide input on the different methodologies of learning pathways and progressive content that supports this.
• Technology integration – Works with architecture & content management teams to ensure content is integrated and accessible. Understands key digital criteria and principles and UX approaches.

What we’re looking for:

• Awareness of future skills, competency models, technical aspects of content management from formats to accessibility standards.
• Robust planning and organisation approaches with experience of working with agile approaches and methodologies
• Able to think analytically, analyse data and extract key messages.
• Knowledge of the full training cycle and able to apply in practice
• Awareness of content management principles.
• Understanding of user experience principles, user interface and user journeys.
• Understanding of working with digital learning platforms and digital solutions
• Advanced Excel (to Pivot table level) and PowerPoint (Consultancy level)
• Ability to operate in a global matrix environment

Skills that will help you in the role:

• Flexible and adaptable to a fast paced changing business.
• Ability to communicate with multiple stakeholders
• Demonstrates a deep understanding of business strategy and identify key development drivers to develop an effective content strategy
• Excellent commercial acumen, knowledge of the economy and market and customer trends

Where will you be working?
Chennai Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity
We operate with honesty, transparency and fairness in all we do. Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive. Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.