Job Description

3 - 5 Years
1 Opening
Bangalore, Mumbai, Navi Mumbai

Role description

Job Title:

Business Analyst - Information Controls Technology

Location:

Bangalore

Department:

Information Controls Technology

Experience Level:

2-7 Years

Position Summary:

The

Information Controls Technology team

develops and supports advanced surveillance models and scenarios to monitor and enforce the firm's information barriers. This role focuses on the

eCommunications Surveillance program

, which is undergoing a migration from a legacy platform to a modern technology stack.



As a

Business Analyst

, you will play a key role in aligning existing workflows and surveillance scenarios with the new framework. You'll be expected to collaborate with vendors, engage with large-scale data analytics (Regex, NLP, AI filtering), and work closely with Compliance teams to achieve business objectives.



The ideal candidate should be proactive, analytically strong, technically capable, and comfortable engaging both technical and non-technical stakeholders.

Key Responsibilities:

Define project objectives, scope, and oversee quality control throughout the project lifecycle. Document

business and functional requirements

, including workflows, business rules, and use cases. Understand and document

data requirements

for surveillance scenarios. Create documentation outlining

data lineage

and a

framework for data governance

. Become a

subject matter expert

for compliance data and processes. Collaborate with developers to define and document application

infrastructure and architecture

. Assist in

QA/testing activities

, including test plan reviews and test case development. Identify and resolve project and operational issues in partnership with business and IT teams. Proactively manage changes in project scope, assess risks, and develop contingency plans. Build strong relationships with IT and business stakeholders. Monitor and manage

data issues

, including impact assessments and

root cause analysis

. Support

Agile delivery models

(Scrum, Kanban, or hybrid), working closely with development and QA teams.

Required Skills and Qualifications:

2-7 years of experience

in a large banking organization or major consulting firm in a technology business analyst role. Strong understanding of

technology environments

, including platforms, organizational structures, and development lifecycles.

Excellent analytical skills

with the ability to translate business needs into technical requirements.

Proficient in SQL

and comfortable working with large datasets. Strong interpersonal and communication skills; able to engage with both technical and business teams. Experience working independently and collaboratively in

global, cross-functional teams

. Solid experience with

Agile methodologies

(Scrum/Kanban). Skilled in

MS Office Suite

: Excel, Word, PowerPoint, Visio, MS Project. Ability to multitask and manage competing priorities. Technical exposure in areas such as

integration, development, and infrastructure

.

Preferred Qualifications:

Experience with

unstructured data processing

and

large-scale data analytics

. Knowledge of tools such as

Smarsh

,

Digital Reasoning

,

Veritas

,

Actimize

, or similar communications archiving/supervision platforms. Familiarity with

Regex

,

Natural Language Processing (NLP)

, or

AI-based filtering techniques

. Experience in

extracting and transforming data

from

SaaS platforms

for on-premise reporting. Prior experience working in

Compliance Technology

within

financial services

, particularly banking.

Work Environment:

Global virtual team

collaboration across time zones. Dynamic, fast-paced environment that embraces

change and innovation

. Opportunities to contribute to

regulatory compliance initiatives

and critical technology transformations.

Skills

SQL/Database,Agile(Scrum/Kanban),Integration,Development/Infrastructure

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.