Job Description

3 - 5 Years
1 Opening
Trivandrum


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Role description

Role Proficiency:



Acts under minimum guidance of DevOps Architect to set up and manage DevOps tools and pipelines.



Outcomes:



Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications

Follow and contribute existing SOPs to trouble shoot issues Adapt existing DevOps solutions for new contexts

Code debug test and document; and communicate DevOps development stages/status of DevOps develop/support issues

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components

Support users onboarding them on existing tools with guidance from DevOps leads

Work with diverse teams with Agile methodologies

Facilitate saving measures through automation

Mentor A1 and A2 resources

Involved in the Code Review of the team


Measures of Outcomes:



Schedule adherence

Quality of the code

Defect injection at various stages of lifecycle

# SLA related to level 1 and level 2 support

# of domain certification/ product certification obtained

Facilitate saving measures through automation


Outputs Expected:



Automated components:



Deliver components that automate parts to install components/configure of software/tools in on-premises and on cloud

Deliver components that automate parts of the build/deploy for applications



Configured components:



Configure a CI/CD pipeline that can be used by application development/support teams



Scripts:



Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/ configuration/ build/ deployment tasks



Onboard users:



Onboard and extend existing tools to new app dev/support teams



Mentoring:



Mentoring and providing guidance to peers



Stakeholder Management:



Guide the team in preparing status updates; keeping management updated regarding the status



Data Base:



Data Insertion
Data update

Data Delete

Data view creations



Skill Examples:



Install configure troubleshoot CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes

Integrate with code/test quality analysis tools like Sonarqube/Cobertura/Clover

Integrate build/deploy pipelines with test automation tools like Selenium/Junit/NUnit

Scripting skills (Python Linux/Shell/Perl/Groovy/PowerShell)

Repository Management/Migration Automation - GIT/BitBucket/GitHub/Clearcase

Build automation scripts - Maven/Ant

Artefact repository management - Nexus/Artifactory

Dashboard Management & Automation- ELK/Splunk

Configuration of cloud infrastructure (AWS/Azure/Google)

Migration of applications from on-premises to cloud infrastructures

Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)

Strong debugging skill in C#/C Sharp/Dotnet

Basic working knowledge of database


Knowledge Examples:


Knowledge of Installation/Config/Build/Deploy tools and knowledge of DevOps processes
+ Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets

+ Knowledge of the application development lifecycle

+ Knowledge of Quality Assurance processes

+ Knowledge of Quality Automation processes & tools

+ Knowledge of Agile methodologies

+ Knowledge of security policies and tools

Additional Comments:

Jira Admin JD Basic Skillset Needs o 2-3 years' experience as a Jira Cloud Administrator o Access Support o Manage Access que o People and Access o Project Permissions o Customer Permissions o Work Item Security o Create/Maintain Group list o May require meetings with customer to identify issue and resolve. o Maintain Process Documentation o Audit Users and Groups o Training - provide training on as needed for Jira Licensing and Project Access o SLA same day o Priority - Critical ________________________________________ Break/Fix Support o Manage Bug que o Identify Issue, Troubleshoot, Fix, Test, Communicate to customer fix. o May require meetings with customer to identify issue and resolve. o Document knowledge base as needed o SLA same day o Priority - Critical ________________________________________ Change Requests Support o Manage Support que o Make changes to projects as requested by users o May require meetings with customer to identify issue and resolve. o Document knowledge base as needed o SLA 1-3 days o Priority - High ________________________________________ Administrative o Perform System Upgrades/Enhancements o Integration with 3rd party apps o Maintain Quarterly Checklist of System Maintenance tasks o Document Administrative tasks and timelines o SLA Quarterly o Priority - High ________________________________________ Project Development o Request Management o Forms o Workflows o Fields o Screens o Automations o Permission o Notification Schemes ________________________________________ Misc o Any other responsibilities we may need not listed above o Participate in customer calls o Participate in creating reports/slides for management o Participate in Training sessions o Willingness to take on more responsibilities and experience grows etc.
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Skills

Jira Cloud,Bug Fixing,Jira Admin,Atlassian



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About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.