At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact--touching billions of lives in the process. Visit us at UST.com.
Summary:
UST is looking for a Business Analyst with 4-9 years' experience in Agile environments, skilled in analyzing business processes, writing user stories, and collaborating with cross-functional teams to drive process improvements and stakeholder alignment.
The Opportunity:
Acquire and maintain an excellent understanding for business processes and medical device instrumentation industry
Analyze existing business processes and, together with Product Owner, identify areas for improvement
Translate business requirements into actionable user stories, high level prioritization and product value metrics and clearly communicate requirements to IT staff through user stories
Organize stories into epics and/or split epics into user stories that are deliverable chunks of work
Provide the appropriate amount of documentation in user stories with clear acceptance criteria
Continuously improve backlog with the team, ensuring all items are clearly described, estimated, and prioritized
Participate in grooming sessions to ensure business questions are answered.
Identify what stakeholders are impacted by business process changes
Gain consensus from business stakeholders on open questions/decisions
Validate delivered work against acceptance criteria and agreed upon "definition of done"
Help team made up of both technical and non-technical resources "speak the same language" and help move the team toward a more collaborative nature
Good understanding of business processes for demand generation, service and support, and sales.
Ability to understand current processes, evaluate areas for improvement, document gaps and a path to close the gap
Ability to see the big picture and break it down into deliverable "chunks"
Ability to facilitate a team to consensus
Outstanding verbal and written communication skills
Qualification:
Bachelor's Degree required; Degree (Bachelor's or Masters) in Computer Science, Business, or Product Design preferred
4-8 years working with stakeholders in a business environment, working across cross-functional groups to apply software solutions to business problems
Experience with Agile methodology, writing user stories, prioritizing backlog, etc.
Experience with web platforms and associated development is preferred.
What we believe:
We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
To support and promote the values of UST.
Comply with all Company policies and procedures
Skills
Business Analysis,Product Design,Communication
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.
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