to join our travel company. In this role, you'll be responsible for providing deep destination knowledge, designing customized travel itineraries, advising clients on Mediterranean travel options, and supporting them from planning through execution. The ideal candidate will have strong knowledge of Mediterranean countries, excellent customer service skills, and the ability to create exceptional travel experiences.
Key Responsibilities
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Destination Expertise & Research
Maintain up-to-date, in-depth knowledge of
Mediterranean countries
(e.g., Spain, Italy, Greece, France, Portugal, Croatia, Turkey, Malta).
Research attractions, cultural highlights, local customs, weather/seasonal trends, best travel times, and logistical details.
Monitor travel advisories, visa requirements, safety updates, and transportation options relevant to the region.
Client Consultation & Travel Planning
Engage with clients to understand their travel preferences, interests, and budgets.
Design and present customized travel itinerariesfor Mediterranean trips -- including routes, activities, accommodations, tours, transfers, and excursions.
Provide practical travel advice, tips, packing suggestions, and destination highlights tailored to each client.
Booking & Coordination
Coordinate and confirm travel arrangements including flights, hotels, local tours, car rentals, and other logistics.
Collaborate with travel suppliers, local partners, and service providers to secure the best options and offers.
Ensure accurate documentation and timely communication of bookings to clients.
Customer Support & Service
Act as the main point of contact for clients before and during travel, assisting with inquiries and potential changes.
Provide high-quality customer service throughout the travel process, managing issues with professionalism and a solution-focused approach.
Follow up post-trip to gather feedback and improve future offerings.
Marketing & Business Growth
Support marketing efforts by sharing destination insights, trends, and content for promotional materials.
Attend travel trade shows, webinars, and familiarization (FAM) trips to expand expertise and network with partners.
Collaborate with sales/marketing teams to promote Mediterranean travel packages.
Required Qualifications & Skills
-------------------------------------
Education & Experience
Bachelor's degree in
Travel & Tourism, Hospitality, Geography, Business
, or related field preferred.
Minimum
2+ years experience
in travel planning, destination expertise, or related travel industry roles.
Proven knowledge of Mediterranean destinations and travel logistics.
Skills
Excellent
communication
and interpersonal skills.
Strong organizational and planningcapabilities.
Ability to multitask and handle multiple client projects concurrently.
Proficiency in travel booking systems (GDS/CRS), CRM, and travel research tools.
Problem-solving mindset and customer-focused service orientation.
Fluency in
English
; additional languages (Spanish, Italian, French, Greek, Portuguese) are a plus.
Preferred Attributes
------------------------
Personal travel experience in Mediterranean countries.
Familiarity with local culture, food, events, and niche travel experiences (e.g., wine tours, sailing, historical tours).
Strong networking skills with tour operators and local travel partners.
Why Join Us
---------------
Opportunity to specialize in one of the world's most popular and diverse travel regions.
Competitive compensation plus travel perks, training, and growth opportunities.
* Be part of a dynamic team focused on creating unforgettable travel experiences.
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