Job Description

Country/Region: IN
Requisition ID: 30062
Work Model:
Position Type:
Salary Range:
Location: INDIA - JAIPUR-RAJASTHAN

Title:

Desktop Support-Kotputli(Rajasthan)

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Description:

Area(s) of responsibility

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Skills: Desktop Support

Location: Kotputli(Rajasthan)

Experience: 2+ years

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Roles & Responsibilities - Desktop Support

+ Handling tickets which are required onsite support + Responding to client support requests.
+ Contacting clients to find out the nature of the problem.
+ Troubleshooting hardware and software issues.
+ Installing and maintaining hardware and computer peripherals.
+ Installing and upgrading operating systems and computer software.
+ Troubleshooting networking and connection issues.
+ Advising on software or hardware upgrades.
+ Providing basic training in computer operation and management.
+ Incident management, change management and problem management
+ Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
+ Knowledge of Networks.
+ Knowledge of AD, DNS, DHCP, Cloud backup.