Job Description

2 - 3 Years
1 Opening
Coimbatore

Role description

Key Responsibilities:

Review, triage, resolve, and close tickets in the ServiceNow queue in a timely and efficient manner. Coordinate and arrange repairs with vendors, OEMs, and external repair facilities as needed. Perform hardware and software moves, adds, and changes (MACs) for all endpoint devices. Diagnose and resolve technical issues, ensuring thorough follow-up until full resolution. Install and troubleshoot software and system-related issues across a variety of equipment. Identify root causes of technical problems and recommend appropriate solutions or preventive measures.

Skills

Desktop Support, ITIL ,Windows Administration

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.