DESKTOP SUPPORT ENGINEER:
ROLES & RESPONSIBILITIES:
Implementation and assessment of Management Suite, resolving technical issues and handling data networks.
Installation, assessment, and testing of desktop software applications
Resolution of technical issues.
Establishment of workstations, assessment for connectivity and its proper functioning.
Diagnose and resolution of software and hardware issues.
Installation of connections, computer networks, and cabling for clients.
Troubleshooting system failures, identifying the bottlenecks and improving network efficiency.
Configuration and test of software, maintenance of hardware and peripheral devices.
Evaluation of network performance and identification of improvement methods.
Scheduling upgrades and maintaining them without interference.
Offering technical expertise to co-workers and creating a comprehensive instruction manual.
REQUIREMENTS:
Knowledge of desktop hardware and software systems.
Proficiency in computer operating systems like Mac, Linux, and Windows.
Knowledge of network security practices and anti-virus programs.
Knowledge of office automation products and computer peripherals.
Strong problem-solving and analytical skills.
Ability to develop solutions for various IT-related issues.
Job Type: Full-time
Pay: ?18,000.00 - ?22,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Work Location: In person
Expected Start Date: 01/08/2025
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