Job Description

Designation: Desktop Support Engineer

Job Code: JD2208400

No. of vacancies: 1 (min 6 months of exp.)

Location: Chennai (Guindy Location)

Job Summary

Configuring and Troubleshooting Windows 7 & 10, offer Remote-Assistance to Client computers. Knowledge in Installing, Upgrading and Deploying Windows Server 2012 and Services. Excellent problem-solving skills, effective communication skills and strong understanding Skills. Knowledge in Windows Active Directory, DHCP, DNS, , TCP/IP File and Print Services. Knowledge in troubleshooting network connectivity, Network printers and User access issues. Excellent ability to handle significant workload with experience in managing multiple projects. Knowledge in Outlook configuration and troubleshooting issues Knowledge in printer installation and configuration Configuration and Maintenance Router sand switches. Maintaining and configuration of printers via Lan & Server ,Troubleshooting printer issues. Maintaining and Accessing Remote User system and Troubleshooting.

Responsibilities and Duties

Desktop Support Desktop Engineering Network Support, LAN and WAN, TCP/IP Troubleshooting Minimum 1 years of exp is required (for exp candidate) Oral and Written Communication skills must be very good

Qualifications and Skills

Any, BE / B.Tech (Electronic & Telecommunication) / Diploma Engg / BSc / BCA MCSE or CCNA preferable for freshers

Other benefits:

PF Gratuity ESI Health & accidental insurance 5 working days Paid sick time Paid time off Privileged leave, Casual Leave Permanent & fulltime role Flexible schedule Yearly Bonus Robust appraisal process, so that every year employee gets proper increment

About the company:

Procain is a trusted partner for all your Information Security and IT Infrastructure Management Services requirement.

Our Brand Promise

Protecting the Confidentiality, Availability and Integrity of your business.

From putting together various building blocks of your IT infrastructure to create a robust IT architecture and managing it, from assessing risk and compliance to securing your information security, from evaluating your current business IT requirements to optimising and upscaling it - we provide a comprehensive range of services that includes consulting, managing and monitoring.

Today, cyber threat keeps pace with the rapidly evolving technology - making technology disruption and threat to information security a distinct possibility. This threat puts information security on high priority - whether you are starting your business or growing it. We, at Procain, help you identify information security challenges by engaging early and building smart and secure solutions to protect your business interests and guarantee you peace of mind - 24/7.

Combined experience of 20+ years + IT domain expertise + in-depth knowledge + a right mix of strategic and tactical levers + customised & complete solutions = Virtual CTO/ CIO at smart cost = peace of mind.

OUR CERTIFICATIONS

Procain Team is ever-evolving with rapidly changing technology and aligned with the client's organizational goals. We are the first choice for a collaborative partnership to optimize enterprises. Our certifications are a testimony to our consistency in quality.

ISO/IEC 27001: Information Security Management

ISO 9001: Quality Management Systems

Job Types: Full-time, Permanent

Pay: ₹150,000.00 - ?300,000.00 per year

Benefits:

Health insurance Life insurance Paid sick time Paid time off Provident Fund
Shift:

Day shift
Work Location: In person

Expected Start Date: 30/06/2025