Desktop Support Engineer

Year    Thane, MH, IN, India

Job Description

Company Details:


Who we are:



Shakti Group was incorporated in 2005. The Company was formed to develop well-designed, competitively priced Real Estate across Prime Locations of the Mumbai Metropolitan Region (MMR). Shakti Group is a pre-eminent focused Real estate company with a large, well-balanced portfolio comprising residential, commercial and Logistics. We've gained a good reputation in Real estate; because we deliver a service that provides integrity, professionalism and peace of mind to our clients. For more details, please visit our website .

Company Website:


Company Address:


Shakti Group- 915, Lodha Business District -2,
Lodha Supremus, Kolshet Road, Thane West - 400607

:


What you will do:



Install, configure, and maintain desktops, laptops, and peripheral devices. Troubleshoot issues related to Windows OS, macOS, MS Office, and daily-use applications. Configure and manage Microsoft 365/Outlook email accounts. Monitor and resolve LAN, Wi-Fi, and printer connectivity issues. Install and update antivirus software and ensure basic system security compliance. Provide remote and on-site support to end-users for technical issues. Maintain IT asset records, including repairs, upgrades, and inventory. Perform LAN/Wi-Fi support, IP configuration, and basic network troubleshooting. Assist with data backup and restore (local & cloud-based). Manage user domain logins, accounts, and security compliance. Troubleshoot printers, scanners, and other office equipment. Coordinate with the IT team for escalations and new technology deployments. Work beyond regular hours during downtime, outages, or urgent technical issues. Perform additional IT tasks as assigned by the manager.

Requirements:



Graduation or Diploma in IT / BCA Hardware & Networking certification (preferred) Familiarity with Microsoft 365, One-drive, and SharePoint basics. Understanding of data backup and recovery methods. Knowledge of hardware & networking fundamentals.

Benefits:



Flexible working hours Annual Leaves National Presence Celebrations Team outings Diwali Bonus

Shift Timing:

10 AM - 7 PM

Please feel free to reach out at 9136475121.



Job Type: Full-time

Pay: ?15,000.00 - ?16,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4861612
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thane, MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year