Desktop Support Engineer

Year    Sanand, Gujarat, India

Job Description

Functions include:

  • Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
  • Provide first contact and problem resolution for customer issues.
  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
  • Install, upgrade, support and troubleshoot for printers, computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops, printers.
  • Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Job Type: Full-timeSalary: Up to ?320,000.00 per yearSchedule:
  • Day shift
Education:
  • Bachelor's (Required)
Experience:
  • Desktop support: 2 years (Required)
Speak with the employer
+91 9910905734

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Job Detail

  • Job Id
    JD2871545
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sanand, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year