Job Description

We are hiring a Desktop Support Engineer to provide technical assistance for desktops, laptops, and IT peripherals. The role involves resolving hardware/software issues, installing and configuring systems, and ensuring smooth day-to-day IT operations.

Responsibilities

Install, configure, and maintain desktops, laptops, printers, and peripherals Troubleshoot hardware, software, and basic network issues Provide support for Windows/macOS systems and common applications Manage user accounts and access via Active Directory Maintain IT inventory and documentation Assist in employee onboarding/offboarding from an IT perspective Respond to support tickets and resolve issues within defined timelines
Requirements

Minimum 2 years of experience in desktop support or IT helpdesk Strong knowledge of Windows 10/11, MS Office, and basic networking Familiarity with remote support tools and ticketing systems Good communication and problem-solving skills Ability to work independently and manage multiple tasks
Job Type: Permanent

Pay: ?15,000.00 - ?19,000.00 per month