Performs installations, maintenance, and repairs on customer equipment (Desktop / Laptop / Ipad / Tablet PC/peripherals) working primarily on-site. Installation and configuration including Data Transfer knowledge and Deploy OS via SCCM, Image via Ghost, etc.., troubleshooting of OS ( Windows7/8/10), productivity tools like MS office, AV tools. Customer handling, Updation / Closer of Ticket in Ticketing Tool.
Performs installations, maintenance, and repairs on customer equipment (Desktop / Laptop / Ipad / Tablet PC/peripherals, Printers, Scanners at Part Level replacement knowledge) OS troubleshooting on the desktops.
Installation and configuration of OS ( Windows7/8/10) as per the requirement.
Installation and configuration of productivity tool like MS office and other software / tools for desktop documented in COE (Common Operating environment)
Standard Microsoft desktop application Installation and troubleshooting. Antivirus update using provided tool.
Installing and configuring messaging client on workstations.
Email troubleshooting and housekeeping at the client end.
Troubleshooting & resolving user problems remotely using available tools.
Installation & Configuration of drivers for standard peripherals like Printer, Scanner, and Modem Etc .Desktop rollout / replacement for users including Data Transfer knowledge and Deploy OS via SCCM , Image via Ghost, etc..
Perform IMAC
Tablets and Phones (iPad, etc.) support (L1) -- Basic Configuration and Connectivity, troubleshooting as per Operating Environment guidelines.
Very Good Communication with Professional behavior.
Job Type: Full-time
Pay: Up to ?15,000.00 per month
Benefits:
Provident Fund
Application Question(s):
Are you comfortable with 15K Salary?
Location:
Nashik, Maharashtra (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
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