Matrix Business Machines Pvt Ltd, an ISO 9001:2015 certified organisation which is involved in IT Infrastructure management for the last 37 years. We design, deploy, configure, manage and maintain IT infrastructures for various organisations which include End point devices, edge & core network devices, surveillance and Security Solutions and AI & cloud based solutions. We have a team of 30+ certified support team to manage and maintain IT Infrastructure.
Position:
Desktop Support Engineer
Location:
Pimpri
Experience Required:
1+
Working Days:
6 Days
Qualification:
B.E/BCA/BSc IT/MSc -IT
Certification:
CCNA is Mandatory
:
oMaintenance and troubleshooting of standard software packages.
Microsoft OS, System Software, and Technologies. Installation and upgrades.
Fault finding like MS-office / O 365 related issues resolution
Problems related to the usage of the internet and emails.
Maintaining Regular call Reports.
Coordinate with Internal authorities/Department for IT solutions.
Knowledge of Windows client and server OS troubleshooting
L1 Support for network troubleshooting
L1 Support for server standard roles
Timely Suggestions to improve existing the IT infrastructure
Maintain the asset list as per Customer Standard.
Basic Troubleshooting of the internet lease line.
Firewall/Network security basic troubleshooting and configuration.
oL1 Support for standard Backup solution