A2 Digital is a results-driven digital marketing and business growth partner agency, serving small and mid-sized businesses both in India and globally. We specialize in digital transformation, lead generation, and comprehensive marketing solutions. We are looking for a dedicated and detail-oriented
Desktop Support Engineer
to manage and maintain our organization's IT systems, hardware and network infrastructure.
Role Overview
The Desktop Support Engineer will be responsible for ensuring smooth day-to-day operations of all devices, maintaining IT security standards, handling installations, troubleshooting and regular maintenance of all technical equipment.
Key Responsibilities
Maintain all IT hardware such as desktops, laptops, printers, routers, modems, switches, projectors, and other peripherals.
Conduct regular checks, servicing, and preventive maintenance of devices to minimize downtime.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Set up new devices, configure systems, and install software as per company needs.
Ensure data backups and implement cybersecurity protocols across devices.
Maintain inventory records of all IT equipment, software licenses, and warranties.
Liaise with external vendors for repairs, AMC, and procurement when required.
Monitor and maintain office internet, LAN, and Wi-Fi networks to ensure connectivity and performance.
Implement and enforce IT policies for secure usage of systems and devices.
Support the team during client presentations, internal events, or meetings involving technical setup.
Assist in planning and upgrading IT infrastructure in line with organizational growth.
Desired Skills & Qualifications
Bachelor's degree or diploma in Computer Science, IT, or a related field.
2-4 years of relevant experience in IT support or infrastructure management.
Strong knowledge of hardware troubleshooting and software installation.
Experience with Windows, Mac OS, and basic network configuration.
Familiarity with firewalls, antivirus systems, backup solutions, and cybersecurity basics.
Good communication skills and ability to work independently.
Organized, proactive, and service-oriented mindset.
Recruiter
Share your resume to recruiter2@a2digisolution.com
Ms. Kranti Salve
8087177784
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Shift:
Day shift
Work Location: In person
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