Job Description

Roles & Responsibilities -Branch I.T Profile - Chembur:

Experience - 5 years +

1. OS Installation Troubleshooting- Win7 and Above, MAC OS.

2. Computer & Laptop, Printer Installation and Trouble Shooting.

3. Software Applications Installation as per Department's requirement.

4. Outlook Configuration, SMTP/POP/IMAP, Corrupted PST Recovery.

5. VC Applications ZOOM/Skype/Google Meet.

6. CCTV, Bio-Key, Configuration and Trouble Shooting.

7. Active Directory -Create users and applying Policy & Permission as per department.

8. Managing Daily Backups, Monitor server disk utilization

9. Installation, configuration and administration of windows servers & Performing Security Health Check of Windows Servers & monitoring timely Patch management and updates.

10. DHCP.

11. LAN/ Leased Line/Wi-Fi Configuration.

12. Router & Switch Configuration.

13. Firewall Rules Configuration

14. Remote Desktop Support (Any desk, VNC Viewer, Team Viewer).

15. Data Backup of servers/ users.

16. I/O Box & LAN Crimping.

17. Regular Preventive Maintenance of PCs & Devices.

18. Branch Asset Updation & Tracking.

19. EPAPX- voice line Controlling Equipment co-ordinate with Vendors for any issues and also learn basic configurations.

20. Voice Sim-gateway Sim card Working Status checking every Week.

21. Checking Spam Status of Simcard in simgateway Every Week.

22. Co-ordinate with Vendors for Maintenance of AC, Electronics and other Equipments.

23. PC & Telephone arrangement for new joiners.

24. Configuration of email ids &Sales Applications for new joiners.

25. Complaint logging with ISP Team for Internet Line Issues and coordinating with vendors for Laptop hardware issues.

26. Arranging Video Conferencing Session for Employees and Senior Staffs.

27. Maintaining Daily Work Reports and Sharing with the Reporting Managers.

28. Preparing Branch I.T/Admin Reports in Excel.

29. Maintain Records of Account numbers of the branch Utility/ISP Services with Due Dates and follow up with payment team for the monthly payments to avoid disconnections.

30. Daily basis Switch on the voice logger PCs/Servers and monitor the logs.

Job Type: Full-time

Shift:

Day shift
Work Days:

Monday to Friday Weekend availability
Education:

Bachelor's (Preferred)
Experience:

IT: 5 years (Required) total work: 5 years (Required)
Work Location: In person