Job Description

IT Support Engineer

Location: Model Colony, Pune

Job Type: Full-time

Experience: 1-3 years (Preferred)

Salary: 20k - 30k

Job Summary:

We are seeking a motivated and technically skilled IT Support Engineer to join our team.

The ideal candidate should have strong knowledge in system and network troubleshooting,

provide technical support to employees and clients, and be capable of handling high

configuration of PC and server installations. Familiarity with GPU-based systems and a

willingness to travel to client sites for setup and support is essential.

Key Responsibilities:

oDiagnose and troubleshoot system and network issues.

Provide technical support to employees on hardware, software, and application-related
problems.

Resolve software and application issues for internal and external users. Manage and support client relationships, providing efficient and timely technical
solutions.

Install and configure high-performance PCs and servers, including systems with
dedicated GPUs.

Handle server installation, configuration, and routine maintenance to ensure uptime
and performance.

Assist with on-site client support, including system delivery, installation, and
maintenance of existing setups.

Maintain detailed records of issues and resolutions using internal tools.

Requirements:

Proven experience in IT support, desktop support, or server administration. Strong knowledge of system configuration, networking, server setup, and
troubleshooting.

Experience with GPUs, high-performance computing, and workstation/server setups. Good communication skills and ability to interact professionally with clients. Willing to travel to client locations for support and installation. Strong problem-solving skills and ability to work under pressure.

Preferred Qualifications:

Diploma or Degree in Computer Science, IT, or related field. Certifications such as CompTIA A+ / Network+ / MCP / CCNA / MCSA are a plus. Hands-on experience with Windows/Linux server environments. Valid driver's license (if travel is required).
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Commuter assistance Flexible schedule Internet reimbursement
Shift:

Day shift
Work Days:

Monday to Friday
Work Location: In person