Desktop Support Engineer
Job Description
1. Work closely with System Admin. to insure as little employee downtime as possible Outstanding customer service 2. Handle and resolve help desk tickets and escalate to IT Manager when necessary 3. Cable management 4. Virus and malware removal skills 5. New PC deployment skills 6. Identify, interpret, and evaluate systems and network requirements 7. Be proactive 8. Support remote users via remote control software and telephone 9. Assist in installation of computer and networking hardware 10. Assist in monitoring network performance, security and IT infrastructure 11. Assist in recommending improvements to systems and network configurations, determines hardware or software requirements 12. Other duties may be assigned as required. 13. Presents herself / himself in a pleasing manner in terms of personal grooming & hygiene, with adherence to requisite standards. 14. Courteous, tactful and considerate in all dealings with internal / external customers. 15. Good Team Player. Contributes to a harmonious working relationship in the department / across departments.
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Job Detail
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Job IdJD3193591
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana - Secunderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear