Desktop Support Engineer
Job Description
Overview: We have an opportunity for a Desktop Support Engineer to join our Information Technology Department. The Desktop Support Engineer will provide front-line support services for all support issues raised by the Company's employees and work on site or via remote connection. Duties will include installing and configuring PC hardware and software, evaluating and integrating new products, resolving computing issues, installing and troubleshooting peripheral devices, and maintaining the department's computer inventory. Required Skills Proven work experience as a desktop support engineer.
Responding and resolving helpdesk support requests within SLA's.
Troubleshooting hardware and software issues.
Ability to solve complex hardware and application software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Bachelor’s degree in computer science or information technology.
Excellent interpersonal skills.
Good written and verbal communication skills.
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Job Detail
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Job IdJD2881000
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear