Desktop Support Engineer For Crompton Greaves

Year    Hyderabad, Telangana, India

Job Description

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The list of activities that are to be handled by end user support team are as listed below. \xc2\xb7 Troubleshooting operating system and e-mail client related issues. \xc2\xb7 Configure desktop and laptop as per the desktop / laptop standardization policies. \xc2\xb7 Installation and configuration of standard OS build, service packs & relevant OS/Security patches, Antivirus clients, email mail client & mailboxes, printers, scanners.

  • Configure and troubleshoot Print Queues for Users / Groups. \xc2\xb7 Isolate system issues; diagnose standard software issues and report hardware issues to respective team. \xc2\xb7 Troubleshooting printer / scanner related issues (Limited to driver / OS issues). \xc2\xb7 Configure appropriate rights and permissions for accessing printers.
  • Troubleshooting issues related to standard software. \xc2\xb7 Remove virus from respective desktop / laptop. \xc2\xb7 Install client antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update. Good exp with Office 365, Outlook configuration, Hardware troubleshooting, Active directory knowledge.

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Job Detail

  • Job Id
    JD3271552
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year