Desktop Engineer Chennai 1+ Yrs Qualification- Any Graduate / 3 Yrs Diploma/ End-User Support - Desktop / Laptop / Printers Support
Install desktop / Laptop OS, mail Client, applications such as MS Office Adobe Acrobat, WinZip, WinRar, as per Customer's software deployment policy, and add or remove accessories, peripherals lick Printer DMP, scanner,
Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on a need basis after approval from the concerned CUSTOMER
Configuration of printers, scanners, etc.
Configuration of internet settings and proxy settings
Configuration of mail clients and troubleshooting mail client related issues
Troubleshoot and resolve desktop/laptop OS issues
Troubleshooting printer/scanner related issues at users' desktop/laptop and reporting hardware issues to vendors